Software Alternatives, Accelerators & Startups

Gridsome VS LiveAgent

Compare Gridsome VS LiveAgent and see what are their differences

Gridsome logo Gridsome

Gridsome is a free & open source Vue.js-powered framework for building websites & apps that are fast by default 🚀.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Gridsome Landing page
    Landing page //
    2021-09-15
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Gridsome

Pricing URL
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$ Details
Platforms
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Release Date
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Gridsome features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Gridsome videos

What is Gridsome Static Site Generation

More videos:

  • Review - Nuxt.js vs VuePress: Battle For The Best Blog App // Nuxt vs Gridsome
  • Tutorial - How to build a movie review website with GRIDSOME and STATICMAN

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Gridsome and LiveAgent)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Gridsome and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Gridsome and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gridsome and LiveAgent

Gridsome Reviews

Top 10 Next.js Alternatives You Can Try
To build your web pages with ultra-performance, Gridsome offers you instant hot-reloading for any code change. This framework allows you to get asset optimization and progressive images that you can use with perfect page speed scores. Notably, this Next.js alternative can manage thousands to millions of hits without slowing your workflow.
20 Next.js Alternatives Worth Considering
Gridsome is to Vue.js what Gatsby is to React. A static site generation darling, it merges Vue with GraphQL and a suite of top-notch developer delights. It’s striking the perfect chord for devs digging data-driven JAMstack websites that are built to impress.
10 static site generators to watch in 2021
Gridsome is a Vue.js-powered framework for building static generated websites & apps. Leading with the phrase “fast by default”, Gridsome generates an HTML and also a JSON file for every page of your site and then uses progressive enhancement to add some client-side utilities to give you things like link pre-fetching based on the when links come into view, code splitting,...
Source: www.netlify.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Gridsome seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Gridsome mentions (21)

  • My Sixth Year as a Bootstrapped Founder
    Thanks for reading! The web tech stack is actually one of my biggest regrets. It's a static site generator called Gridsome[0] that the maintainers abandoned about three months after I used it to launch the TinyPilot website. At the time I made the TinyPilot site, I was very excited about Vue, so a Vue-based SSG seemed great. Since then, I've come to find SPAs and most frontend frameworks to be way too much... - Source: Hacker News / 4 months ago
  • How To Choose the Best Static Site Generator and Deploy it to Kinsta for Free
    Nuxt.js and Gridsome are tailor-made for Vue.js developers. - Source: dev.to / 8 months ago
  • Top ten popular static site generators (SSG) in 2023
    Gridsome — Jamstack SSG tool for Vue developers. - Source: dev.to / over 1 year ago
  • Will anyone hire a 33 yo newbie?
    Node is basically back-end Javascript. While powerful alone, almost exclusively you will use a back-end framework like Next.js or Gatsby when using React, and then maybe Nuxt or Gridsome in Vue. Source: over 1 year ago
  • Migration from Gridsome to Astro
    Among other thoughts, I considered a possibility of migration to a newer tech stack (because I can). Don't get me wrong, I actually love Gridsome (which is underneath my website now). But it's quite obsolete, and it's actually a dead project now. - Source: dev.to / over 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Gridsome and LiveAgent, you can also consider the following products

GatsbyJS - Blazing-fast static site generator for React

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Nuxt.js - Nuxt.js presets all the configuration needed to make your development of a Vue.js application enjoyable. It's a perfect static site generator.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.