Software Alternatives, Accelerators & Startups

Geekbot VS Intercom

Compare Geekbot VS Intercom and see what are their differences

Geekbot logo Geekbot

Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Geekbot Landing page
    Landing page //
    2023-10-09
  • Intercom Landing page
    Landing page //
    2023-07-05

Geekbot videos

First look of Geekbot for asynchronous stand up meetings

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Geekbot and Intercom)
Appointment Scheduling
100 100%
0% 0
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Geekbot and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Geekbot and Intercom

Geekbot Reviews

Meet Sup, the affordable alternative to Geekbot.
Sup's features, customisation, and pricing make it the #1 Geekbot alternative for teams that want to automate their meetings.
Source: www.sup.today

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Geekbot should be more popular than Intercom. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Geekbot mentions (13)

  • Automating standups using GPT4 and Github APIs
    We think GitReport could replace standup apps like Geekbot. So we're making it into a product. More Git features are coming, like tracking issues and pull requests. Source: 8 months ago
  • Agile / Scrum
    We run standups every day, however only 2x of them are a Teams call. The other 3 are run using a tool called Geekbot (Yes scrum masters do hate this) which is basically just a chatbot that sends you the standard standup questions and you can answer whenever you feel like it. This has helped our team heaps due to having such a huge mix of people in our team (Cloud Eng, Database Eng, Software Eng, Network Eng) that... Source: 11 months ago
  • What do you really think of your daily standup?
    My new job recently pulled in https://geekbot.com/ to handle stand ups. Answer a couple basic questions when you login, and they’re all sent to a central channel. I’m not big on that type of communication in general, but it takes maybe 30 seconds each morning. Source: about 1 year ago
  • As an IC, is there anything I can do about super cheerful team members using up meetings time?
    We use Geekbot to help standups. The feedback from each dev goes into a channel, then we talk about things that need to be addressed or things we're working on. Source: over 1 year ago
  • Scrum Has Failed the Developers
    Back in 2005, I remember working on startups running on Scrum principles. It worked well at the time, we where able to ship, grow the team, and move forward with a nice few-features-per-week cadence, working remotely, on a small team; less than 10. Tt always worked fine, but very slow, as all-dev-things were at the time. I worked with ActiveColab in 2007, Skype 2007, Yammer 2009, Trello 2011, Pivotal Tracker 2013,... - Source: Hacker News / over 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Geekbot and Intercom, you can also consider the following products

MeetNotes - Increase Productivity with Meeting Notes Tool. More effective minutes, Prepare Agenda, Collaborative Notes & Action Items.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Standuply - Run daily standup meetings and track your metrics in Slack

Drift - A messaging app that helps you grow your business.