Software Alternatives, Accelerators & Startups

FullSession VS Hotjar

Compare FullSession VS Hotjar and see what are their differences

FullSession logo FullSession

FullSession is the Best Seamless Behavioral Analytics Software Tool To Optimize the Website with Enhanced Digital Customer Experience & UX

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
Not present

FullSession is a privacyโ€‘friendly user behavior analytics platform that helps teams see where users struggle, prioritize fixes, and validate impact on outcomes like activation, conversion, and revenue. It combines visual evidence (session replay + heatmaps) with quantitative context (funnels + error signals) and direct user input (inโ€‘page feedback) so Product, Growth, Engineering, and Support teams can align on what to fix next. Built for governed capture, FullSession supports masking and blocking of sensitive inputs, roleโ€‘based access, and a lightweight implementation designed to minimize performance overhead.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

Hotjar

Website
hotjar.com
$ Details
freemium โ‚ฌ39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June
Startup details
Country
Malta

FullSession features and specs

No features have been listed yet.

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Analysis of FullSession

Overall verdict

  • FullSession is a solid session recording and behavior analytics tool that gives businesses actionable insights into user experience through session replays, heatmaps, and conversion funnels, making it a good choice for UX and CRO teams looking for an affordable, easy-to-use alternative to bigger platforms.

Why this product is good

  • Combines session recordings, heatmaps, and funnel analysis in one platform, reducing the need for multiple tools
  • Offers real-time user behavior tracking with rage click, error click, and dead click detection to quickly identify UX issues
  • Provides an intuitive dashboard that's accessible to non-technical users and marketers
  • Includes conversion funnel analysis to pinpoint where users drop off in key journeys
  • Generally more budget-friendly compared to enterprise-level competitors like FullStory or Hotjar
  • Fast setup with lightweight tracking script that minimally impacts site performance
  • GDPR and privacy-compliant data masking options for sensitive user information

Recommended for

  • Small to mid-sized businesses wanting affordable UX analytics
  • UX designers and researchers needing session replay insights
  • Conversion rate optimization (CRO) specialists analyzing funnel drop-offs
  • Product teams debugging user-reported issues or friction points
  • Marketing teams wanting to understand visitor behavior without heavy technical setup
  • E-commerce sites looking to reduce cart abandonment through behavior analysis

Analysis of Hotjar

Overall verdict

  • Overall, Hotjar is considered a good tool for businesses looking to gain deeper insights into user behavior and enhance their websites based on real user data. It offers a combination of qualitative and quantitative analytics which adds a significant advantage for understanding key user interaction points.

Why this product is good

  • Hotjar is a popular analytics tool that provides heatmaps, session recordings, and surveys to help businesses understand user behavior on their websites. It is praised for its ease of use, intuitive interface, and comprehensive features that offer valuable insights into how users interact with a site. Additionally, it enables businesses to collect direct feedback from users, helping to identify areas for improvement and optimize user experience.

Recommended for

    Hotjar is recommended for small to medium-sized businesses, eCommerce sites, and startups looking to improve their website's user experience. It is also suitable for UX/UI designers and product managers who want detailed analytics without the complexity of larger enterprise-level tools. However, larger organizations may want to consider more robust analytics platforms that can handle and analyze larger volumes of data.

FullSession videos

No FullSession videos yet. You could help us improve this page by suggesting one.

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Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to FullSession and Hotjar)
Marketing Tools
100 100%
0% 0
Web Analytics
0 0%
100% 100
Conversion Optimization
100 100%
0% 0
Heatmaps
1 1%
99% 99

User comments

Share your experience with using FullSession and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare FullSession and Hotjar

FullSession Reviews

9 Survey Monkey Alternatives for Your 2024 Market Research
First up is FullSession, a comprehensive web analytics tool that aims to help you understand customer feedback, behaviors, journeys, and more. In terms of surveys, FullSession is a top pick because it does more than just gather survey responses.
10 Best Hotjar Alternatives & Competitors in 2023
One of Hotjar alternatives is Fullsession which offers its users website optimization services such as session recordings and replays, funnel analysis, event tracking, and checking real-time visitors.

Hotjar Reviews

  1. Kris Leviss
    ยท Founder at KrisLess ยท
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but Iโ€™ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my siteโ€™s performance.

    ๐Ÿ‘ Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    ๐Ÿ‘Ž Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    ยท SEO Specialist at TechUp Labs ยท
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    ๐Ÿ Competitors: WatchThemLive

7 Best Product Discovery Tools for High-Growth B2B SaaS Teams (2026)
Hotjar is a behavioral analytics tool that provides heatmaps and session recordings. In the discovery process, it acts as the "eyes," showing where users get stuck, click out of frustration, or ignore a new feature entirely, providing the "why" behind the data.
Source: www.laneapp.co
10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suiteโ€™s most popular Mixpanel alternativeโ€”pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. ๐Ÿ˜Ž
Source: clickup.com
7 best Mixpanel alternatives to understand your users
๐Ÿ’ก Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methodsโ€”such as card sorting, tree testing, user interviews, and...
Source: maze.co

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

FullSession mentions (0)

We have not tracked any mentions of FullSession yet. Tracking of FullSession recommendations started around May 2024.

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / over 1 year ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar โ€” Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / over 2 years ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: over 2 years ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: over 3 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 3 years ago
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What are some alternatives?

When comparing FullSession and Hotjar, you can also consider the following products

Lucky Orange - Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Survicate - Collect feedback on your website and find out more about your visitors.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.