Software Alternatives, Accelerators & Startups

Froala Editor VS Freshdesk

Compare Froala Editor VS Freshdesk and see what are their differences

Froala Editor logo Froala Editor

Froala Editor is a WYSIWYG HTML editor that enables rich text editing capabilities for the applications.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Froala Editor Landing page
    Landing page //
    2022-11-07
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Froala Editor videos

No Froala Editor videos yet. You could help us improve this page by suggesting one.

+ Add video

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Froala Editor and Freshdesk)
Text Editors
100 100%
0% 0
Customer Support
0 0%
100% 100
IDEs And Text Editors
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Froala Editor and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Froala Editor and Freshdesk

Froala Editor Reviews

14 Best Open Source WYSIWYG HTML Editors
Froala is an exciting web editor that you can easily integrate with your existing open-source CMS like WordPress.
Source: itsfoss.com
Looking for a CKEditor? Try these 10 Alternatives
Fortunately, plenty of free and paid options are available, making it easy to find an editor that fits your requirements and budget. Whether you choose TinyMCE for its simplicity and compatibility, Froala Editor for its customization options, or Redactor for its advanced features, there is an editor out there that can help you create professional-looking content for your...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Froala Editor might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Froala Editor mentions (14)

  • HTML to WYSIWYG: A guide in 2024
    These simple solutions enable a wider spectrum of people to participate in content creation, resulting in a more collaborative and efficient development process. Teams that embrace the power of WYSIWYG conversion may streamline workflows, shorten development cycles, and produce richer, more engaging web experiences. Explore innovative solutions such as Froala to maximize the benefits of HTML to WYSIWYG conversion... - Source: dev.to / 6 days ago
  • Streamline CMS Development with Angular By Integrating Froala WYSIWYG HTML Editor
    Make your CMS development easier, flexible, robust, and faster by integrating Froala with Angular. This powerful combination offers a sophisticated platform for building a feature-rich Content Management System, blending Froala’s intuitive design with the robust capabilities of Angular for a seamless development experience. - Source: dev.to / 5 months ago
  • Enhancing User Experience with Bootstrap and Froala WYSIWYG Editor
    Bootstrap is a popular CSS framework that offers a variety of pre-designed components for building responsive, mobile-first web applications. Froala, on the other hand, is a powerful and flexible WYSIWYG editor that enhances the user experience by allowing them to create and edit rich text content directly on the web page. - Source: dev.to / 6 months ago
  • Which HTML editor offers the most advanced features for professional web developers?
    You can’t go wrong with VS Code and if you want a more advanced HTML editor, you can try Adobe Dreamweaver. And there’s editors such as Froala that are user-friendly, you can add plugins to it to have more advanced features. Source: about 1 year ago
  • How shall one use Floara editor for Windows 10?
    I downloaded from https://froala.com/wysiwyg-editor/. But does it work with windows 10? Source: about 1 year ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Froala Editor and Freshdesk, you can also consider the following products

Sublime Text - Sublime Text is a sophisticated text editor for code, html and prose - any kind of text file. You'll love the slick user interface and extraordinary features. Fully customizable with macros, and syntax highlighting for most major languages.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Atom - At GitHub, we’re building the text editor we’ve always wanted: hackable to the core, but approachable on the first day without ever touching a config file. We can’t wait to see what you build with it.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Microsoft Visual Studio - Microsoft Visual Studio is an integrated development environment (IDE) from Microsoft.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.