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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Froala Editor might be a bit more popular than Freshdesk. We know about 14 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
These simple solutions enable a wider spectrum of people to participate in content creation, resulting in a more collaborative and efficient development process. Teams that embrace the power of WYSIWYG conversion may streamline workflows, shorten development cycles, and produce richer, more engaging web experiences. Explore innovative solutions such as Froala to maximize the benefits of HTML to WYSIWYG conversion... - Source: dev.to / 6 days ago
Make your CMS development easier, flexible, robust, and faster by integrating Froala with Angular. This powerful combination offers a sophisticated platform for building a feature-rich Content Management System, blending Froala’s intuitive design with the robust capabilities of Angular for a seamless development experience. - Source: dev.to / 5 months ago
Bootstrap is a popular CSS framework that offers a variety of pre-designed components for building responsive, mobile-first web applications. Froala, on the other hand, is a powerful and flexible WYSIWYG editor that enhances the user experience by allowing them to create and edit rich text content directly on the web page. - Source: dev.to / 6 months ago
You can’t go wrong with VS Code and if you want a more advanced HTML editor, you can try Adobe Dreamweaver. And there’s editors such as Froala that are user-friendly, you can add plugins to it to have more advanced features. Source: about 1 year ago
I downloaded from https://froala.com/wysiwyg-editor/. But does it work with windows 10? Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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