Plan across boards with Kanban, tables, calendars, Gantt timelines, and dependencies. Track priorities, progress, and changes with reporting, activity history, automations, notes, custom fields & AI agent attribution. Mobile-ready and self-hostable.
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Which is more popular?
Based on our record, ShellNewHandler
should be more popular than Freshworks.
It has been mentioned 2 times since March 2021.
social mentions
1 vs 2
Customer Support popularity
100% vs 0%
Base details
Website, pricing, platforms and company facts side by side.
User-Friendly Interface Freshworks offers an intuitive and easy-to-navigate interface that requires minimal training, making it highly accessible for new users and efficient for seasoned employees.
Integration Capabilities It integrates seamlessly with numerous third-party applications such as CRM systems, social media platforms, and more, offering robust ecosystem support.
Comprehensive Features Freshworks provides a wide range of features, including customer support, CRM, marketing automation, and IT service management, catering to diverse business needs.
Scalability The platform supports businesses of all sizes, from startups to large enterprises, and can scale according to growing business demands.
Excellent Customer Support Freshworks is known for its strong customer support, offering various channels like chat, email, and phone support to resolve issues promptly.
Possible disadvantages
Cost While Freshworks offers a variety of pricing plans, some advanced features and higher-tier plans can be costly, especially for small businesses.
Customization Limitations Users have reported that the level of customization available in some modules can be limited, restricting the software's ability to fully adapt to specific business needs.
Steep Learning Curve for Advanced Features While the basic features are user-friendly, some advanced functionalities may require a steeper learning curve and more time to master.
Occasional Performance Issues Some users have experienced performance issues, such as slow load times and occasional downtime, which can disrupt workflow.
Limited Reporting Capabilities The reporting and analytics tools are sometimes considered basic and less flexible compared to more advanced CRM or support tools available in the market.
No features have been listed yet.
Analysis
An editorial look at what each product does well and who it suits.
FreshworksShellNewHandler
Overall verdict
Overall, Freshworks is considered a solid choice for businesses looking for a robust yet affordable software solution. However, like any software, its suitability depends on the specific needs and scale of the business. Some users in larger enterprises or those with very complex workflows might find that it lacks certain advanced features offered by more expensive competitors.
Why this product is good
Freshworks is known for its user-friendly interface, comprehensive suite of tools, and affordability, making it a popular choice among small to medium-sized businesses. It offers a range of products including CRM, helpdesk, and marketing automation, which can streamline operations and improve customer interactions. Users often praise Freshworks for its ease of setup and integration with other tools, as well as its responsive customer support.
Recommended for
Freshworks is particularly recommended for small to medium-sized businesses seeking an all-in-one customer engagement platform. It's ideal for those who prioritize ease of use, quick implementation, and cost-effectiveness. It's also a good fit for teams that need integrated solutions across sales, marketing, and customer support.
Overall verdict
ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.
Why this product is good
Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
Lightweight and free, without bundled bloatware typical of some other free utilities
Simple and focused in scope, making it easy to understand for its specific purpose
Open distribution via SourceForge allows transparency and no-cost access
Recommended for
Power users who want to declutter or customize the Windows New context menu
IT administrators managing standardized desktop environments across multiple machines
Users comfortable with older utility-style tools and Windows registry-related tweaks
Not recommended for casual users seeking modern, actively supported software with regular updates
FreshWorks also includes more direct sales-oriented features like revenue and sales forecasting. It provides automated email campaigns and lead qualifications for better optimization of your marketing strategies. It...
Freshworks offers Freshsales, an AI-enabled solution for sales. This cloud-based platform provides lead scoring, phone, and email communications, and activity capturing. Although Freshsales can meet the needs of...
Recommendations tracked on public social media and blogs since March 2021.
Freshworks1 mentionShellNewHandler2 mentions
Freshsales.io pretending to be Freshworks.com emails.
Which is a legit website and a company. For whatever reason their product is named Freshsales CRM System but their website is named Freshworks.com. Someone took advantage of that and so the email looks kind of legit (except of course,...
Source:
over 3 years ago
Freshping monitors websites for free!
I found this simple website monitoring tool called Freshping. It’s got paid plans, but I realised that it offers a lot of features as part of the free plan itself. The reviews on G2 seem to be pretty good too....
Source:
over 5 years ago
I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu.
Source:
about 4 years ago
This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible.
Source:
over 5 years ago
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When comparing Freshworks and ShellNewHandler, you can also consider the following products.
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