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Freshservice VS Batchpatch

Compare Freshservice VS Batchpatch and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
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  3. » Reviews
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Batchpatch logo Batchpatch

Stop dreading Microsoft’s Patch Tuesday every month and finally take control of your patching...
  • Freshservice Homepage
    Homepage //
    2024-05-06
  • Batchpatch Landing page
    Landing page //
    2022-01-09

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Batchpatch features and specs

  • Centralized Management
    BatchPatch provides a centralized interface to manage and deploy updates across multiple systems, which saves time and reduces the complexity involved in patch management.
  • Ease of Use
    The tool is designed with a user-friendly interface, making it accessible for IT administrators to quickly learn and use without extensive training.
  • Scheduling Flexibility
    BatchPatch allows users to schedule patches, updates, and deployments at convenient times, minimizing disruptions to business operations.
  • Cost-Effective
    As a one-time purchase software, BatchPatch can be more cost-effective compared to other subscription-based patch management tools.
  • Offline Update Support
    The tool supports deploying updates in offline environments, which is beneficial for networks with limited or no internet access.

Possible disadvantages of Batchpatch

  • Limited Platform Support
    BatchPatch is primarily focused on Windows systems, which may not be suitable for environments with diverse operating systems.
  • No Native Cloud Integration
    The software lacks native cloud integration, which might limit its utility for organizations moving towards cloud-based infrastructures.
  • Scalability Challenges
    While effective for small to medium-sized networks, BatchPatch may encounter performance issues in larger, enterprise-level environments.
  • Lack of Advanced Reporting
    The tool does not provide as comprehensive reporting features as some competitors, possibly limiting insights into patch compliance and system status.
  • Manual Setup Required
    Initial configuration can be time-consuming as BatchPatch requires manual setup and configuration on each target machine.

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Batchpatch videos

No Batchpatch videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Freshservice and Batchpatch)

Freshservice

Batchpatch

Project Management
100 100%
Project Management
0% 0
Patch Management
0 0%
Patch Management
100% 100
IT Management
100 100%
IT Management
0% 0
Monitoring Tools
84 84%
Monitoring Tools
16% 16

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Batchpatch

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Batchpatch Reviews

We have no reviews of Batchpatch yet.
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Social recommendations and mentions

Based on our record, Batchpatch should be more popular than Freshservice. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

Batchpatch mentions (12)

  • Looking for a patch management solution
    I hear good things about Batch Patch. Seems simple and more importantly, cost effective. Source: about 2 years ago
  • What software/tools should every sysadmin have on their desktop?
    If your a smaller it department, batchpatch is also pretty handy: https://batchpatch.com/. Source: over 2 years ago
  • What software/tools should every sysadmin have on their desktop?
    Batchpatch (https://batchpatch.com/ Does patching but also bulk execute scripts on multple computers in the Windows enviroment). Source: over 2 years ago
  • How to send a command to install windows patches on windows servers remotely?
    Https://batchpatch.com It’s cheap and pretty useful, sure you can script everything it does if you want, but for the price, why bother. Source: over 2 years ago
  • What would you recommend for Windows Servers update automation ?
    Linux sysadmin here, I'm happy with batchpatch for the Windows hosts that are in my fleet. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Freshservice and Batchpatch, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

WSUS Offline Update - Using "WSUS Offline Update" (formerly known as "ct offline update" or "DIY...

Basecamp - A simple and elegant project management system.

WHDownloader - A lightweight and easy to use Downloader which allows you to find and apply the latest Microsoft Windows updates....

Redmine - Flexible project management web application

SolarWinds Patch Manager - SolarWinds Patch Manager is an intuitive patch management software for quickly addressing software vulnerabilities.

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