Software Alternatives & Reviews

Freshdesk VS Nmap

Compare Freshdesk VS Nmap and see what are their differences

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nmap logo Nmap

Nmap Free Security Scanner, Port Scanner, & Network Exploration Tool. Download open source software for Linux, Windows, UNIX, FreeBSD, etc.
  • Freshdesk Landing page
    Landing page //
    2022-01-28
  • Nmap Landing page
    Landing page //
    2022-06-15

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Nmap videos

Nmap Tutorial For Beginners - 1 - What is Nmap?

More videos:

  • Review - Nmap - Review of Scan Types
  • Review - LABS 50 Bypassing Windows Firewall Using Nmap Evasion Techniques REVIEW

Category Popularity

0-100% (relative to Freshdesk and Nmap)
Customer Support
100 100%
0% 0
Monitoring Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Security
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshdesk and Nmap

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Nmap Reviews

The Top 5 Open Source Vulnerability Scanners
Nmap is a tool that scans ports, does service fingerprinting, and identifies versions of operating systems. Nmap also comes with a scripting engine that detects security vulnerabilities. Once these are detected, Vulcan’s platform can help you to prioritize and fix vulnerabilities.
Source: vulcan.io
9 Best Angry IP Scanner Alternatives Reviewed 2021 (Free & Paid)
If you’re a network administrator looking for more depth and raw power from a port scanner, look no further than Nmap. What Nmap lacks in frills and functional GUI it makes up for with sheer command-line based power. If you’re not a fan of strictly just a command-line interface, you can always use Zenmap, which is the exact same software just with a graphical interface. Both...
15 Best Nmap Alternatives Network Security Scanner
Nmap is an open-source tool that lots of IT professionals find useful in their careers. It is a tool that can locate available hosts and other services that they offer within a network. The Nmap program makes use of raw IP packets to find the hosts and services that are available.
10 Best WireShark Alternatives for Android Devices in 2021
Nmap is a popular open-source network scanning app for Android and desktop. While it works on both rooted and non-rooted Android, you get more functionality during a rooted Android smartphone. Like some apps, Nmap is not available on Google play store or their website.
Source: techreen.com
Alternatives to Nmap: from simple to advanced network scanning
This month marks the 20th anniversary of Nmap, the open-source network mapping tool that became the standard used by many IT professionals, but that can be a bit much if you only need to do general network maintenance and are intimidated by its command-line interface.

Social recommendations and mentions

Based on our record, Nmap seems to be a lot more popular than Freshdesk. While we know about 187 links to Nmap, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

Nmap mentions (187)

  • Show HN: DN$ – an innovative, ad-supported DNS resolver
    Following fingerprint at https://nmap.org/cgi-bin/submit.cgi?new-service :. - Source: Hacker News / about 1 month ago
  • Writing a Network Scanner using Python
    A network scanner is a software tool that scans the network for connected devices. It is also used for diagnostic and investigative purposes to find and categorize what devices are running on a network. This tool takes an IP address or a range of IP addresses as input and then scans each IP Addresses sequentially and determines whether a device is present on that particular IP address or not. It scans the network... - Source: dev.to / 2 months ago
  • NAS up but DSM seems to be unavailable
    ➜ ~ nmap 192.168.1.201 Starting Nmap 7.94 ( https://nmap.org ) at 2023-12-07 22:02 CET Nmap scan report for 192.168.1.201 Host is up (0.0061s latency). Not shown: 994 closed tcp ports (conn-refused) PORT STATE SERVICE 7000/tcp open afs3-fileserver 8008/tcp open http 8009/tcp open ajp13 8443/tcp open https-alt 9000/tcp open cslistener 9080/tcp open glrpc Nmap done: 1 IP address (1 host up) scanned in... Source: 5 months ago
  • Scanning ports and finding network vulnerabilities using nmap
    ┌──(figaro㉿kali)-[~/Desktop] └─$ sudo nmap -O 142.250.203.131 1 ⨯ Starting Nmap 7.91 ( https://nmap.org ) at 2021-11-10 12:36 EST Nmap scan report for waw07s06-in-f3.1e100.net (142.250.203.131) Host is up (0.0034s latency). Not shown: 998 filtered ports PORT STATE SERVICE 80/tcp open http 443/tcp open https Warning: OSScan results may be... - Source: dev.to / 5 months ago
  • Day 17 - Build from the source
    Now let’s go to the "Project Page" for the developers http://nmap.org/ and grab the very latest cutting-edge version. Look for the download page, then the section “Source Code Distribution” and the link for the "Latest development nmap release tarball" and note the URL for it - something like:. Source: 7 months ago
View more

What are some alternatives?

When comparing Freshdesk and Nmap, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Angry IP Scanner - Open-source and cross-platform network scanner designed to be fast and simple to use

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zenmap - Zenmap is the official cross-platform GUI for the Nmap Security Scanner.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fing - Discover which devices are connected to any Wi-Fi network, map devices, detect intruders, assess...