Freshdesk Reviews

1. Brian Howard

   · Owner at BarSight · almost 3 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Google Cloud PostgreSQL Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago

Google Cloud PostgreSQL mentions (7)

• Kubernetes and Container Portability: Navigating Multi-Cloud Flexibility

  Google Cloud SQL for MySQL (for managed MySQL) or Google Cloud SQL for PostgreSQL (for managed PostgreSQL). - Source: dev.to / about 2 months ago

• Top 8 Managed Postgres Providers

  This is Google's managed service for databases that makes it easier to set up, maintain, and manage PostgreSQL databases on Google Cloud. - Source: dev.to / 10 months ago

• Questions about 'databaseing' on the Cloud

  For a small database you don't need Snowflake. You need Postgres or MySQL. Power BI for visualizing data seems fine. For entering data you can use Airforms. Source: almost 2 years ago

• Distributed Managed PostgreSQL Database Alternatives in the Cloud

  PostgreSQL is an open-source relational database, used by many companies, and is very common among cloud applications, where companies prefer an open-source solution, supported by a strong community, as an alternative to commercial database engines. The simplest way to run the PostgreSQL engine in the cloud is to choose one of the managed database services, such as Amazon RDS for PostgreSQL or Google Cloud SQL... - Source: dev.to / about 2 years ago

• Get data from Cloud SQL with Python

  For the database, I used Cloud SQL, which is a managed database service from Google Cloud Platform (GCP). This GCP product provides a cloud-based alternative to MySQL, PostgreSQL and SQL Server databases. The great advantage of Cloud SQL is that it is a managed service, that is, you do not have to worry about some tasks related to the infrastructure where the database will run, tasks such as backups, maintenance... - Source: dev.to / almost 3 years ago