Software Alternatives, Accelerators & Startups

Fishbowl VS Zendesk

Compare Fishbowl VS Zendesk and see what are their differences

Fishbowl logo Fishbowl

Fishbowl helps restaurants optimize their marketing, strategy, and revenue management through guest analytics software​.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Fishbowl Landing page
    Landing page //
    2023-06-13
  • Zendesk Landing page
    Landing page //
    2024-05-06

Fishbowl videos

Fishbowl Inventory Overview Demo

More videos:

  • Review - Overview of all new features in 19.1- Fishbowl Inventory Review
  • Review - Fishbowl Inventory 2015 Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Fishbowl and Zendesk)
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
ERP
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fishbowl and Zendesk

Fishbowl Reviews

Top 10 Warehouse Management Systems to Manage Warehouse Processes
This is a simple warehouse management system used by many small and medium-sized warehouses. It is ideally designed for manufacturing and warehouse inventory with two core products Fishbowl Warehouse and Fishbowl Inventory. It can work with ERP systems that have weak WMS applications.
Source: medium.com
15 Best Order Management Software for Inventory Management in 2022
Fishbowl is available for a flat one-time fee rather than a recurring monthly charge. It offers online, business hours support and in-person and live online training.
Best Inventory Management Software of 2020
What Customers Are Saying “Fishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system. Our team found both the ease of use and relative ease of integration to be among the most attractive components of Fishbowl. With Fishbowl we can organize warehouse parts inventory, print labels, and...
Source: digital.com
Top 10 best wholesale distribution solutions for 2024
Examples of wholesale distribution solutions on the market include Fishbowl, WinWeb, and Acumatica Cloud ERP. But even software that isn’t specially made for wholesale distribution companies can offer important features, such as inventory control and work order management.
Source: www.method.me
Today's Best Inventory Management Software
There are three things we love about Fishbowl. First, its advanced inventory management features that help you manage multiple warehouse locations. Second, the fact that you can create automatic re-ordering, preventing you from supply outages. Third, its ability to eliminate double data entry, ensuring all data in the system is accurate. Alongside these great features,...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fishbowl mentions (0)

We have not tracked any mentions of Fishbowl yet. Tracking of Fishbowl recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Fishbowl and Zendesk, you can also consider the following products

Pierce Washington - Pierce Washington is a premiere CPQ and Commerce consulting company servicing your Oracle CPQ and Oracle Cloud Commerce needs. Learn more at piercewashington.com

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PricewaterhouseCoopers (PwC) - Find out more about PwC (PricewaterhouseCoopers) LLP including an overview, stats, history and other Accounting competitors.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Avero Slingshot - Restaurant Management and HR Analytics

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!