Software Alternatives, Accelerators & Startups

Fishbowl VS Intercom

Compare Fishbowl VS Intercom and see what are their differences

Fishbowl logo Fishbowl

Fishbowl helps restaurants optimize their marketing, strategy, and revenue management through guest analytics software​.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Fishbowl Landing page
    Landing page //
    2023-06-13
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Fishbowl videos

Fishbowl Inventory Overview Demo

More videos:

  • Review - Overview of all new features in 19.1- Fishbowl Inventory Review
  • Review - Fishbowl Inventory 2015 Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Fishbowl and Intercom)
Business & Commerce
100 100%
0% 0
Customer Support
0 0%
100% 100
ERP
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Fishbowl and Intercom

Fishbowl Reviews

Top 10 Warehouse Management Systems to Manage Warehouse Processes
This is a simple warehouse management system used by many small and medium-sized warehouses. It is ideally designed for manufacturing and warehouse inventory with two core products Fishbowl Warehouse and Fishbowl Inventory. It can work with ERP systems that have weak WMS applications.
Source: medium.com
15 Best Order Management Software for Inventory Management in 2022
Fishbowl is available for a flat one-time fee rather than a recurring monthly charge. It offers online, business hours support and in-person and live online training.
Best Inventory Management Software of 2020
What Customers Are Saying “Fishbowl Management software has offered our team a complete supply chain management and physical sales tracking system in one convenient system. Our team found both the ease of use and relative ease of integration to be among the most attractive components of Fishbowl. With Fishbowl we can organize warehouse parts inventory, print labels, and...
Source: digital.com
Top 10 best wholesale distribution solutions for 2024
Examples of wholesale distribution solutions on the market include Fishbowl, WinWeb, and Acumatica Cloud ERP. But even software that isn’t specially made for wholesale distribution companies can offer important features, such as inventory control and work order management.
Source: www.method.me
Today's Best Inventory Management Software
There are three things we love about Fishbowl. First, its advanced inventory management features that help you manage multiple warehouse locations. Second, the fact that you can create automatic re-ordering, preventing you from supply outages. Third, its ability to eliminate double data entry, ensuring all data in the system is accurate. Alongside these great features,...

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Fishbowl mentions (0)

We have not tracked any mentions of Fishbowl yet. Tracking of Fishbowl recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Fishbowl and Intercom, you can also consider the following products

Pierce Washington - Pierce Washington is a premiere CPQ and Commerce consulting company servicing your Oracle CPQ and Oracle Cloud Commerce needs. Learn more at piercewashington.com

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PricewaterhouseCoopers (PwC) - Find out more about PwC (PricewaterhouseCoopers) LLP including an overview, stats, history and other Accounting competitors.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Avero Slingshot - Restaurant Management and HR Analytics

Drift - A messaging app that helps you grow your business.