Software Alternatives & Reviews

Feedspace.io VS Intercom

Compare Feedspace.io VS Intercom and see what are their differences

Feedspace.io logo Feedspace.io

Feedspace: a platform with an unlimited solution. Be it audio and video feedback, testimonials, bug reports, tutorials, one-way interviews, or much more, Feedspace is here for it all. Now introducing exciting features like Wall of Love and QR codes!

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Feedspace.io Landing page
    Landing page //
    2023-10-11

What is Feedspace? Feedspace is your all-in-one feedback and testimonial management platform. With our magical link feature, you can effortlessly collect feedback, reviews, and testimonials from various sources. It's fast, easy, and designed with you in mind.

Why Feedspace?

  1. Quick Sign Up and In Creating your Feedspace account is a breeze. In just a few clicks, you'll have access to powerful tools for audio, text, video, and screen recording feedback.

  2. Share Across Social Media Love the feedback you've received? Share it with the world! Feedspace seamlessly integrates with platforms like LinkedIn and Twitter, helping you showcase your success.

  3. Designed for Professionals Feedspace is tailor-made for designers, developers, product managers, and web agencies. We understand your unique needs, and our platform is built to save you valuable time by centralizing feedback across all your projects.

  4. Integration Flexibility Connect Feedspace with your preferred platforms effortlessly. Our integration options make it simple to streamline your feedback management process.

Get Started for Free Ready to experience the magic of Feedspace? Start for free today! Create your account at https://app.feedspace.io/auth/register and discover how Feedspace can transform the way you manage feedback and testimonials.

Stop the feedback chaos and start simplifying your feedback journey with Feedspace!

  • Intercom Landing page
    Landing page //
    2023-07-05

Feedspace.io features and specs

  • Screen recording with audio: Yes
  • Integrations: Yes
  • Clean UI: Yes
  • Customizable: Yes
  • Feedback widget: Yes
  • Import: Yes
  • Bug Tracking: Yes
  • Dashboard: Yes
  • Wall of Love: Yes
  • Video testimonials: Yes
  • Audio testimonials: Yes

Intercom features and specs

No features have been listed yet.

Feedspace.io videos

Feedspace sign up

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Feedspace.io and Intercom)
Customer Feedback
100 100%
0% 0
Customer Support
0 0%
100% 100
Surveys
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Feedspace.io and Intercom.

Which are the primary technologies used for building your product?

Feedspace.io's answer

PHP, MySQL, AWS

Who are some of the biggest customers of your product?

Feedspace.io's answer

The biggest customers of Feedspace.io are Purple, Milkly Mist, GoGame, Sendinblue, Melhor Envio

Why should a person choose your product over its competitors?

Feedspace.io's answer

Feedspace.io stands out among its competitors for several compelling reasons. First and foremost, its "magical link" feature redefines the feedback collection process, making it incredibly user-friendly for both professionals and their clients. The ability to gather diverse feedback types, including audio, text, video, and screen recordings, provides a level of versatility that many competitors lack.

How would you describe your primary audience?

Feedspace.io's answer

My primary audience consists of individuals and organizations across various industries. These include: Startup, Educational, Non-profit, E-commerce, Freelancers, Investors, Hotels & Restaurants, Consultants, Dietician, Social Events, Tourism Business, Market Research, Doctors, Online Competition, Influencers, Human Resources, Product Managers

What's the story behind your product?

Feedspace.io's answer

TechUp Labs(Parent company of Feedspace) is a 100% remote company since 2016 and we just wanted to solve our own problem by building internal tools. It is when we realized productizing a simple feedback mechanism can increase the business owner's productivity, we thought why not build our own tool and make it accessible to the world so everybody can benefit. Further, we realize, we can expand it to Video and audio feedback too. Later it became a platform to get any type of feed from the internet and customers can distribute the content online to generate more business, hence the name Feed + Space = Feedspace

What makes your product unique?

Feedspace.io's answer

Feedspace's magical link feature simplifies the process of collecting feedback, reviews, and testimonials. This innovative approach streamlines the feedback collection process, making it more convenient for both you and your clients or collaborators. Feedspace supports multiple types of feedback, including audio, text, video, and screen recording with audio. This versatility allows you to gather feedback in the format that best suits your needs, making it ideal for a wide range of industries and projects.

User comments

Share your experience with using Feedspace.io and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedspace.io and Intercom

Feedspace.io Reviews

  1. Feedspace impresses with its versatility, offering an all-in-one platform for gathering and showcasing feedback, testimonials, and more. Its Audio Feed, Video Feed and Wall of Love features stand out, making it easy to collect and share engaging content. The addition of QR codes enhances its functionality, further simplifying data collection and sharing. A highly recommended tool for businesses looking to amplify their customer engagement.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
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With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
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Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
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But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
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Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedspace.io mentions (0)

We have not tracked any mentions of Feedspace.io yet. Tracking of Feedspace.io recommendations started around Jun 2022.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Feedspace.io and Intercom, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Testimonial.to - Collect video testimonials in the simplest way

Drift - A messaging app that helps you grow your business.