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Feedier VS Keephy

Compare Feedier VS Keephy and see what are their differences

Feedier

Feedier is an accessible Feedback platform that lets you quickly build highly engaging and playful forms. Be a leader, turn Feedback into growth leverage by making data-driven decisions. 🏆

Rating
0 reviews
Pricing
Paid $60 / Monthly (2 users)
Alternatives Is it good?
Keephy

The One-Stop Customer Feedback CRM – NFC, QR & API Feedback Platform for Real-Time Insights

Rating
0 reviews
Pricing
Freemium Free trial ÂŁ44.99 / Monthly (Scale Plan)
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored

Which is more popular?

Customer Feedback popularity
83% vs 17%
alternatives listed
210 vs 20

Base details

Website, pricing, platforms and company facts side by side.

Feedier
Keephy
Website feedier.ai keephy.com
Pricing
Paid $60 / Monthly (2 users) Official pricing
Freemium Free trial ÂŁ44.99 / Monthly (Scale Plan) Official pricing
Platforms
Web Browser Google Chrome Firefox Safari +2
Web-based iOS Android
Company 2018 Startup from the United Kingdom · 1 - 9 employees · 2025
Listed in
Customer Experience Management Customer Feedback Customer Experience Realtime Feedback User Feedback Survey Tools Employee Feedback User Feedback Management +5
Customer Feedback Customer Experience Customer Experience Management Reputation Management Customer Satisfaction Ratings Forms And Surveys Survey Tools +4

About Feedier and Keephy

In their own words, as submitted to SaaSHub.

Feedier
Keephy

Feedier is an accessible feedback platform that lets teams get instant clarity on their users’ experiences and future needs. Create playful feedback forms that can be automated and sent during your users’ key touchpoints. Feedier’s dashboard lets you group individual feedback into live journeys....

Read more about Feedier

Keephy is a cloud-based Customer Feedback CRM that helps businesses capture, analyse, and act on real-time insights. Using NFC taps, QR codes, API integrations, and smart digital forms, Keephy enables customers to share instant feedback at any touchpoint — in stores, hotels, restaurants, clinics,...

Read more about Keephy

Features and specs

What each product offers, as listed by its team.

Feedier 6 features
Keephy 15 features
  • User-friendly Interface
    Feedier offers an intuitive and easy-to-navigate interface, making it simple for users to create, distribute, and analyze surveys without any technical expertise.
  • Customizable Surveys
    Highly customizable survey templates allow organizations to tailor questions, design, and logic to meet their specific needs and maintain brand consistency.
  • Automation and Integration
    Seamless integration with various tools and automation systems, such as Zapier, Slack, and Google Sheets, helps streamline data collection and workflow processes.
  • Gamification Features
    Incorporates gamification elements like rewards and incentives, which can increase engagement and response rates from participants.
  • Real-time Analytics
    Provides real-time analytics and reporting, enabling organizations to quickly interpret data and make informed decisions based on up-to-date feedback.
  • Multilingual Support
    Supports multiple languages, making it accessible for global companies aiming to reach a diverse audience.

Possible disadvantages

  • Pricing
    Feedier's pricing can be perceived as high, especially for small businesses or startups with limited budgets.
  • Learning Curve
    While the interface is user-friendly, some of the advanced features may have a learning curve that could require additional time and resources to master.
  • Limited Basic Plan
    The basic plan may come with limitations in features such as advanced customization, integrations, and reporting tools, potentially making it less attractive for larger or more complex needs.
  • Response Quality Management
    Although gamification can increase engagement, it might also attract responses from users solely interested in rewards, potentially affecting the quality of the feedback.
  • Customer Support Limitations
    Some users report that support can sometimes be slow or not as comprehensive as expected, especially during peak times.
  • Instant Feedback
    Capture real-time customer feedback via NFC taps, QR codes, APIs, or smart forms — no apps required.
  • Real-Time Dashboards
    Monitor CSAT, NPS, and key metrics across every location with live, visual analytics.
  • Staff Performance
    Recognise and compare employee performance using data-driven reports and insights.
  • Employee Scheduling
    Manage staff attendance with clock-in/out, breaks, and shift management.
  • Tips for Staff
    Enable staff to receive direct digital tips from customers through personal accounts.
  • Customer Loyalty
    Create and manage vouchers, discounts, and repeat-visit rewards to increase retention.
  • Operational Insights
    Track service, cleanliness, and food quality with measurable feedback scores.
  • HQ Control
    Manage multiple outlets or regions from a single admin dashboard for full visibility.
  • Social Media Promotion
    Encourage customers to follow your brand or leave reviews with one-tap social links.
  • App Promotion Tools
    Promote your mobile apps or online platforms directly through Keephy campaigns.
  • Print & POS Integration
    Generate printable QR codes, vouchers, and feedback cards for in-store engagement.
  • Security & Compliance
    Fully GDPR-ready and anti-fraud protected for enterprise-grade data security.
  • Roles & Permissions
    Assign owner, manager, or viewer roles with defined access rights.
  • Business Group Linking
    Connect multiple businesses or franchise units for centralised performance management.
  • Voucher Analytics
    Track issued, redeemed, and expired vouchers with detailed reporting.

Analysis

An editorial look at what each product does well and who it suits.

Feedier
Keephy

Overall verdict

  • Overall, Feedier is a solid option for businesses looking to gather and analyze customer feedback. Its strengths lie in its ease of use, versatility, and robust analytics capabilities.

Why this product is good

  • Feedier is considered a good platform by many due to its user-friendly interface and comprehensive features tailored for collecting feedback. It allows businesses to create engaging surveys that are not only visually appealing but also interactive, which enhances the overall experience for respondents. Additionally, it provides powerful analytics and reporting tools, making it easier for companies to understand and act on feedback. The platform's integrations with various other tools, such as CRM systems, further increase its utility and efficiency in managing customer feedback.

Recommended for

    Feedier is recommended for businesses of all sizes that are aiming to improve customer experience through insights gathered from structured feedback. It's particularly well-suited for companies that value integrating feedback mechanisms into their existing workflows and those that appreciate having detailed analytics and reporting at their disposal.

Overall verdict

  • I don't have verified, up-to-date information about a product or service called 'Keephy' at keephy.com. I cannot confirm its legitimacy, features, pricing, or reputation, so I'm unable to provide an accurate assessment of whether it's good or not.

Why this product is good

  • No reliable data available in my knowledge base about this specific website or service
  • Unable to verify company legitimacy, user reviews, or business practices
  • Domain names and services can change ownership or purpose over time, making real-time verification necessary
  • Recommending unverified services could lead to poor decisions or security risks

Recommended for

  • Anyone considering this service should research independently before proceeding
  • Check the website directly for information about their product, pricing, and terms
  • Look for third-party reviews on trusted platforms like Trustpilot, G2, or industry-specific forums
  • Verify company registration and contact information
  • Search for recent news or user experiences to confirm legitimacy and current status
  • Consult with the Better Business Bureau or similar consumer protection resources if applicable

Videos

Walkthroughs and reviews on video.

Feedier 4 videos + Add
Keephy 0 videos + Add

How to create your fist Feedback form?

More videos

  • - Feedier - Next generation feedback
  • - How To Feed Your Need For Customer Feedback with Feedier (Getting Started and Overview)
  • - Collecting Feedback on Your Website Using Feedier (Tech Smart Boss Use Case)

No Keephy videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Feedier
Keephy
83% 83%
Customer Feedback
17% 17%
0% 0%
Customer Experience
100% 100%
100% 100%
Surveys
0% 0%
0% 0%
Survey Tools
100% 100%

Questions & Answers

As answered by people managing Feedier and Keephy.

Who are some of the biggest customers of your product?

Keephy's answer:

International Restaurant Bradford – One of the UK’s most popular and long-established restaurants, using Keephy to capture real-time customer feedback and enhance guest experiences across its venues.

Multi-branch salon and hospitality partners across the UK currently using Keephy for customer satisfaction and staff performance tracking.

What makes your product unique?

Keephy's answer:

Keephy is the first all-in-one Customer Feedback CRM built for real-time insights using NFC, QR, API, and smart forms — no apps required. Unlike typical survey tools, Keephy turns instant customer feedback into measurable growth through live CSAT/NPS dashboards, loyalty tools, staff performance tracking, and operational insights across every branch. It’s built to serve businesses that want results, not just responses.

Why should a person choose your product over its competitors?

Keephy's answer:

Keephy combines instant feedback collection, customer loyalty, and staff recognition in one platform features that usually require multiple tools. It’s faster to deploy, fully GDPR-ready, and tailored for multi-location operations such as restaurants, hotels, and healthcare providers. Businesses can see insights the same day, recognise top staff, and increase Google reviews without complex setup or integrations.

How would you describe the primary audience of your product?

Keephy's answer:

Keephy is designed for business owners, operations teams, and managers who need to track customer experience and performance in real time. Our main users include restaurants, takeaways, hotels, hospitals, salons, retail chains, and service-based businesses with multiple outlets or departments.

What's the story behind your product?

Keephy's answer:

Keephy was created to solve a common problem faced by multi-location businesses not knowing what customers truly feel until it’s too late. Founded in the UK, Keephy started with NFC-based feedback for restaurants and evolved into a full-scale Customer Feedback CRM. The mission is simple: stop guessing what customers think Keephy shows you in real time and helps you grow.

Which are the primary technologies used for building your product?

Keephy's answer:

Keephy is built with React, Node.js, and MongoDB, using secure REST APIs for integrations. It’s hosted on AWS Cloud for scalability and performance, with built-in encryption and GDPR compliance. Mobile-friendly dashboards ensure seamless access across desktop, tablet, and smartphone.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Feedier no reviews yet
Keephy no reviews yet

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