Best InMoment XI Platform Alternatives & Competitors in 2025

Smg360 is a customer experience management software that improves the customer experience.

Key Smg360 features:

Comprehensive Reporting User-Friendly Interface Real-Time Analytics Customizable Dashboards

Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Key Confirmit Horizons features:

Comprehensive Survey Creation Advanced Data Analytics Cross-Platform Accessibility Integration Capabilities

Consent-Based Identification of the Person Visiting Your Website Including First Name, Last Name, Email & 37 Other Data Points. Identify and Influence Your Engaged Website Visitors into Sales-Ready Leads – Before You Commit a Single Working Hour.

Key VisualVisitor features:

AI Sales Rep WebID +Person (B2C) WebID +Employee (B2B) Who To Contact - Contact Database (B2B)

Try for free paid Free Trial $299.0 / Monthly (WebID Includes 1,000 Identifications )

Unblu is another customer experience management software that allows financial institutions to enhance the digital experience they offer to their clients.

Key Unblu features:

Enhanced Customer Interaction Security and Compliance Seamless Integration Improved Conversion Rates

Professional survey software for online data collection. CATI CAWI CAPI Software, market research platform from start-up to big institutes.

Key IdSurvey features:

Comprehensive Survey Features User-Friendly Interface Multi-Mode Capability Strong Reporting Tools

Amity's Customer Relationship Hub simplifies customer success management.

Key Amity features:

Comprehensive Feature Set Easy Integration Scalability Customization Options

Snap Surveys offers feedback management, research services, and surveys.

Key Snap Surveys features:

Versatility Data Analysis Integration Capabilities Multilingual Support

Incentiwised is an AI-based loyalty marketing suite designed for brands and businesses, providing best in class insights about customer and employee interaction.

Key Incentiwised features:

Comprehensive Loyalty Platform Customization Data Analytics Omnichannel Support

SaleMove enables companies to deliver an in-person customer experience online.

Key SaleMove features:

Enhanced Customer Engagement CoBrowsing Technology Personalized Customer Experience Easy Integration

CDK Global is uniquely positioned at the heart of the automotive ecosystem, connecting the industry at every level.

Key ELEAD1ONE features:

Comprehensive CRM Features User-Friendly Interface Integration Capabilities Real-Time Analytics and Reporting

Semeon Analytics is the leading provider of customer experience management software that enables enterprises to deliver amazing customer experiences.

Key Semeon Analytics features:

Comprehensive Text Analysis Sentiment Analysis Multi-Language Support Customizable Dashboards

KAEM Technologies.

Key KAEM Technologies features:

Comprehensive Service Offerings Experienced Team Customer-Centric Approach

Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Key Appcues features:

Ease of Use Customization Integrations Analytics

Swift Polling is a text and web polling and presentation platform.

Key Swift Polling features:

Real-Time Engagement Ease of Use Variety of Question Types Instant Results