FeedbackRobot
Canny.io
Featurebase
Feedbackview
AskCanvas
Blivo.co
Typeform
UserJot
UserVoice
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
FeedbackRobot is a comprehensive agentic AI platform designed to serve as a 24/7 customer feedback agent that never sleeps. Built to bridge the gap between customer experience and long-term retention, the platform utilizes a modular "Skills" system that allows it to connect with virtually any ecosystem, from e-commerce stores like Shopify and enterprise CRMs to manual tracking systems and physical QR code triggers. This flexibility enables FeedbackRobot to pull in reviews from across the web and centralize reputation management within a single, unified dashboard. The platform functions as an active participant in your business growth by automating high-touch interactions. When positive feedback is received, the system automatically sends personalized thank-yous and creates branded social media graphics to showcase your best testimonials. For negative feedback, the AI acts instantly to help draft professional apologies and capture the critical information needed for a swift resolution. Designed with a multi-organization and multi-location architecture, FeedbackRobot provides deep reporting and sentiment analysis, giving businesses the insights they need to understand exactly what is happening across their entire brand footprint while ensuring every customer interaction is optimized for loyalty.
FeedbackRobot UserVoiceUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
No FeedbackRobot videos yet. You could help us improve this page by suggesting one.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Featurebase - The all-in-one toolkit for managing your customer feedback.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Feedbackview - Turn feedback into happy customers with our AI-powered feedback widget, smart prioritization, auto-responses, and team collaboration.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
AskCanvas - AskCanvas turns feedback into visible conversations. Instead of static forms and disconnected survey responses, users can discuss ideas, react, and participate transparently.
