Feedbackview is an AI-native feedback management platform that helps product teams collect, manage, and act on customer feedback through an embeddable widget that captures bugs, feature requests, and questions. As products grow more complex, understanding user needs becomes critical. Traditional feedback tools lack context and make it hard for small teams to handle feedback effectively. We believe collecting and managing feedback should be AI first, simple, contextual, and collaborative.

Feedbackview offers a powerful AI-native feedback management solution that lets you punch above your weight in terms of customer feedback, without the complexity or cost of enterprise tools. Starting 49/month, it's made for small to medium teams.

FeedbackRobot is a comprehensive agentic AI platform designed to serve as a 24/7 customer feedback agent that never sleeps. Built to bridge the gap between customer experience and long-term retention, the platform utilizes a modular "Skills" system that allows it to connect with virtually any ecosystem, from e-commerce stores like Shopify and enterprise CRMs to manual tracking systems and physical QR code triggers. This flexibility enables FeedbackRobot to pull in reviews from across the web and centralize reputation management within a single, unified dashboard. The platform functions as an active participant in your business growth by automating high-touch interactions. When positive feedback is received, the system automatically sends personalized thank-yous and creates branded social media graphics to showcase your best testimonials. For negative feedback, the AI acts instantly to help draft professional apologies and capture the critical information needed for a swift resolution. Designed with a multi-organization and multi-location architecture, FeedbackRobot provides deep reporting and sentiment analysis, giving businesses the insights they need to understand exactly what is happening across their entire brand footprint while ensuring every customer interaction is optimized for loyalty.