Software Alternatives & Reviews

edX VS Document360

Compare edX VS Document360 and see what are their differences

edX logo edX

Best Courses. Top Institutions. Learn anytime, anywhere.

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
  • edX Landing page
    Landing page //
    2023-06-12
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding

edX

Website
edx.org
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

edX features and specs

No features have been listed yet.

Document360 features and specs

  • Search Functionality: AI powered search
  • category manager: Can add upto 6 sub categories
  • Version Control: Can maintain multiple version of the article with time stamp
  • Multilingual capability : Can localize your Knowledge base in multiple languages
  • Collaboration Tools: Collaborate with team for discussion and reviews
  • Analytics and Reporting: Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector: Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions: Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

edX videos

The Best Open Online Courses - Coursera, Udacity, edX Review

More videos:

  • Tutorial - edX Online Tutorial Course Review on How it Works

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story — Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Category Popularity

0-100% (relative to edX and Document360)
Online Learning
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Education
100 100%
0% 0
Document Management
0 0%
100% 100

User comments

Share your experience with using edX and Document360. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare edX and Document360

edX Reviews

10 Moodle Alternatives
If you feel like taking courses to improve your learner’s educational level, edX provides access to training classes from accredited, expert, and well-known educational institutions. High-quality, on-demand courses are available from universities and partner firms such as Harvard, Yale, MIT, Brown, Berkeley, Google, Microsoft, and others. They focus on a range of course...
Source: www.edapp.com
Sites Like Codecademy: 6 Best Codecademy Alternatives
edX offers university-level courses in a massive range of topics, not just tech. Some of the most popular topics include law, engineering, biology, science, business, computer science, and artificial intelligence (AI).
Source: mikkegoes.com
Need an Alternative to Udemy? Here are Some Top online Learning sites
edX is one of the most premier platforms and is definitely better than Udemy. Thanks to their tie-ups with Ivy League colleges and prestigious universities, edX offers some phenomenal courses with the option of getting a certificate endorsed by these educational institutions.
6 places to take free and affordable classes online, on everything from programming to photography
EdX is similar to Coursera in that it hosts classes from some of the world's leading universities, nonprofits, and institutions. EdX was founded by Harvard University and MIT, and it's currently the only leading MOOC provider that is both a non-profit and open-source platform.
Coursera Alternatives
EdX provides a college-like education with courses that range in price to free (with an added fee for a verified certificate) to thousands of dollars depending on the program. Just like college, some classes require previous courses to enroll. With EdX you can get certificates, college credit, and even earn an online degree. Some courses are self-directed while others have...

Document360 Reviews

  1. Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    🏁 Competitors: ProProfs Knowledge Base
    👍 Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    🏁 Competitors: Zendesk
    👍 Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360’s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Social recommendations and mentions

Based on our record, edX seems to be a lot more popular than Document360. While we know about 235 links to edX, we've tracked only 17 mentions of Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

edX mentions (235)

  • So I made a python script to add entries to your dynamic config.yml file dynamically
    Let me know what you think and if you have suggestions to resolve that bug. I'm learning programming and have next to no python experience, I am taking CS50 through edx.org and the AI at chatgpt did most of the work. Source: 10 months ago
  • Think I might change my name...
    Im sorry man I want to be sympathetic but people like you cost an incalculable amount of people far more than you could even imagine and I truly believe that if hell exists you will be going there. I am serious though about seeking mental help you seem to still not have any impact on your mind or soul of how you affected other people just how your actions affected you that is some sociopath shit right there and if... Source: 10 months ago
  • I’m homeschooled but my parents don’t teach me a thing
    Khanacademy.org is a fantastic resource for math, as well as many other courses. If you have access to the internet, try taking some of the courses there. They mirror what is taught in public schools with classes for all grade levels. There are other resources like edx.org that can provide free courses in topics like computer science and business. Source: 10 months ago
  • Is there a way to learn AI during my engineering degree?
    u can always self study, u aren’t limited to learn only what’s in ur degree. Go on edx and check our some of their free courses. Ur life is a lot more than the degree ur pursuing. Source: 11 months ago
  • What I Learned from Two Years of Teaching High School CS
    The "best" professors/teachers I saw yet, where radiating an exhuberant joy while talking about their topic. It is fun to listen. They where a russian teaching in america who recorded a series about physics for TTC, The Teaching Company. He got voted best professor in america twice.The other one was David Malan of Harvards CS50 on [0]. Beware though, it sadly spoils you for later lectures by others. [0]... - Source: Hacker News / 11 months ago
View more

Document360 mentions (17)

  • Product Documentation Tools and Techniques
    If you want to try their full features, take the14-day free trial or try their freemiumwith limited features. Source: 12 months ago
  • 7 Best Alternatives To MadCap Flare
    Document360 If you want a much simpler alternative to MadCap Flare, then look no further than Document360. Document360 is a help authoring tool that allows you to create documentation in HTML or Markdown to build an engaging knowledge base for your users. Document360 makes it easy to collaborate with other authors and review content to get it ready for production. - Source: dev.to / about 1 year ago
  • Tech documentation/ technical writing
    Try Document360! Document360 is a cutting-edge software documentation and knowledge management platform that enables teams to communicate, share, track, and manage all kinds of software documentation in one location. Document360 is interactive, unlike Pages on macOS. This means that developers can add code blocks to documents with a click of the mouse! Your team can quickly compose content directly or add code... Source: over 1 year ago
  • What would be a good benchmark for Satisfaction Score for technical/developer documentation in SaaS companies?
    Product Documentation is ultimately a crucial SaaS component that, if completed successfully, can greatly increase your success. If you are looking for a tool to write and manage all product docs you can explore Document360. Source: over 1 year ago
  • Wiki or Knowledge Base
    Without rather sophisticated coding abilities, it is difficult to effectively change the front end of a wiki. You don't have to worry about maintaining the software in the back-end when using SaaS knowledge bases, like Document360 The customer service team is available around-the-clock to help you solve any issues. Source: over 1 year ago
View more

What are some alternatives?

When comparing edX and Document360, you can also consider the following products

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Udemy - Online Courses - Learn Anything, On Your Schedule

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.