DoubleTick.io

Website

doubletick.io

Pricing URL

Official DoubleTick.io Pricing

$ Details

-

Platforms

Web Android iOS Google Chrome

Categories

#Customer Communication #Customer Support #WhatsApp Marketing #Bulk Messaging #APIs #Business Text Messaging #Instant Messaging #CRM #Live Chat

Startup details

Country

India

State

MAHARASHTRA

City

MUMBAI CITY

Employees

100 - 249

Hello24 AI

Website

hello24.ai

Pricing URL

Official Hello24 AI Pricing

$ Details

freemium $40.0 / Monthly

Platforms

Shopify WooCommerce

Categories

#Communication #WhatsApp #APIs #AI #Conversational AI Messaging #eCommerce Software #eCommerce Tools #eCommerce Marketing #Product Marketing

DoubleTick.io features and specs

• Team Inbox
  Define roles and permission, automatically assign chats, and track your agent’s response time and quality for better communications.
• WhatsApp Chatbot
  customer service a boost with our no-code AI-powered advanced WhatsApp chatbot that can manage 1000s of customer queries at once. Automatically Trigger order and booking confirmations, delivery updates, back-in-stock alerts, manage returns, send cart abandonment notifications, subscription reminders, and more on WhatsApp.
• Smart Automation
  Schedule broadcasts, automate customers’ queries via AI-powered chatbot, and send timely notifications such as anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers- all via WhatsApp. Automate your business operation and customer communication journey by seamlessly integrating DoubleTick with your favourite business tools such as Shopify, Zoho, Zapier, Tally, Pabbly and much more.
• Verified Green Tick Badge
  Secure a virtual stamp of authenticity, by getting a Verified Green Tick badge on your WhatsApp account and leave a lasting impression on your audience. A ‘Verified Business’ would show your customers that they can trust your business on WhatsApp, giving them peace of mind and a sense of security while interacting with you.
• WhatsApp Chat Flows
  WhatsApp Flows enables businesses to create personalized customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app. This streamlines operations, enhances user experience, and offers quick customization flexibility, all on the familiar WhatsApp platform.

Hello24 AI features and specs

• User-Friendly Interface
  Hello24 AI offers a user-friendly interface making it accessible even for users with limited technical skills. This allows businesses to quickly onboard and utilize the platform's capabilities without a steep learning curve.
• Customizable Chatbots
  The platform provides highly customizable chatbot solutions that can be tailored to specific business needs, enhancing customer interaction and improving engagement rates.
• Integration Capabilities
  Hello24 AI can be integrated with various communication channels and existing systems, enabling seamless data flow and consistent interaction across platforms.
• AI-Powered Automation
  Utilizing artificial intelligence, Hello24 AI automates many customer service tasks, which helps in reducing response time and improving efficiency by handling repetitive queries effectively.

Possible disadvantages of Hello24 AI

• Cost Considerations
  The pricing structure could be a potential barrier for small businesses or startups as it may require a significant investment, especially if advanced features are needed.
• Limited Multilingual Support
  Hello24 AI may offer limited support for multiple languages, which could restrict its effectiveness in regions where customers speak diverse languages.
• Dependence on Internet Connectivity
  As a cloud-based solution, Hello24 AI's functionality heavily relies on stable internet connectivity, which can be an issue in locations with unreliable internet services.
• AI Training Requirement
  To achieve optimal performance, the AI models may require significant initial training and continuous updates, which can demand time and resources from the business.

DoubleTick Overview | Unlock the Full Potential of WhatsApp for Your Business with DoubleTick

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