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ChatMitra VS DoubleTick.io

Compare ChatMitra VS DoubleTick.io and see what are their differences

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The platform for exceptional customer service at scale. featured
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ChatMitra logo ChatMitra

ChatMitra is the affordable WhatsApp Marketing Platform based on official WhatsApp Business APIs. Broadcast whatsApp Templates,solve for support.

DoubleTick.io logo DoubleTick.io

DoubleTick is a phone-based WhatsApp API for B2C & B2B sales. Do unlimited Bulk Whatsapp messaging, chatbots, end-to-end order booking, and more.
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ChatMitra features and specs

No features have been listed yet.

DoubleTick.io features and specs

  • Team Inbox
    Define roles and permission, automatically assign chats, and track your agent’s response time and quality for better communications.
  • WhatsApp Chatbot
    customer service a boost with our no-code AI-powered advanced WhatsApp chatbot that can manage 1000s of customer queries at once. Automatically Trigger order and booking confirmations, delivery updates, back-in-stock alerts, manage returns, send cart abandonment notifications, subscription reminders, and more on WhatsApp.
  • Smart Automation
    Schedule broadcasts, automate customers’ queries via AI-powered chatbot, and send timely notifications such as anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers- all via WhatsApp. Automate your business operation and customer communication journey by seamlessly integrating DoubleTick with your favourite business tools such as Shopify, Zoho, Zapier, Tally, Pabbly and much more.
  • Verified Green Tick Badge
    Secure a virtual stamp of authenticity, by getting a Verified Green Tick badge on your WhatsApp account and leave a lasting impression on your audience. A ‘Verified Business’ would show your customers that they can trust your business on WhatsApp, giving them peace of mind and a sense of security while interacting with you.
  • WhatsApp Chat Flows
    WhatsApp Flows enables businesses to create personalized customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app. This streamlines operations, enhances user experience, and offers quick customization flexibility, all on the familiar WhatsApp platform.

ChatMitra videos

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DoubleTick.io videos

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DoubleTick Overview | Unlock the Full Potential of WhatsApp for Your Business with DoubleTick

Category Popularity

0-100% (relative to ChatMitra and DoubleTick.io)

ChatMitra

DoubleTick.io

WhatsApp Marketing
53 53%
WhatsApp Marketing
47% 47
Marketing
100 100%
Marketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0

Questions and Answers

As answered by people managing ChatMitra and DoubleTick.io.

What makes your product unique?

DoubleTick.io's answer:

DoubleTick.io is a conversational CRM enabling use cases like conversational commerce, conversational sales, conversational automation, and conversational marketing specifically on WhatsApp. Some features that set us apart are - Native iOS and Android mobile app that looks and feels like WhatsApp, Multi-number inbox (Multi WABA), Complex Chatbots, Team Hierarchy, CRM Lead Stages for chats, a Simple Broadcasting Interface, and easy retargeting.

Why should a person choose your product over its competitors?

DoubleTick.io's answer:

Apart from DoubleTick's unique features, our user experience and our superior customer service stand out as reasons why our customers should choose us over the competition. Our high customer satisfaction is reflected in our 4.6 Play Store rating, the highest among WhatsApp Business API companies.

How would you describe your primary audience?

DoubleTick.io's answer:

Our primary audience includes businessess in Jewellery, Real Estate, E-commerce, Automobile Showrooms, Educational Institutations, Coaches, Consultants, Travel Agencies, Financial Managers, Salons and Spas, and any other service or product businesss categories who are looking to leverage WhatsApp for business growth.

What's the story behind your product?

DoubleTick.io's answer:

DoubleTick.io was founded by Deepak Bhagchandani in 2021, born from a recognition of the growing use of WhatsApp by businesses for customer communication and commerce. He noticed that while many businesses relied heavily on WhatsApp, they lacked tailored solutions that fully utilized its potential. Thus, QuickSell, and later DoubleTick, were developed to provide robust mobile technology solutions that transform how businesses engage, retain, and monetize their customer base using WhatsApp.

Which are the primary technologies used for building your product?

DoubleTick.io's answer:

Node, Postgres, React, Mongo, Kotlin, Swift

Who are some of the biggest customers of your product?

DoubleTick.io's answer:

Malabar Jewellers, Ferns and Petals, Raheja Developers, RS Brothers, Hamleys, and many more

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatMitra and DoubleTick.io

ChatMitra Reviews

We have no reviews of ChatMitra yet.
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DoubleTick.io Reviews

10 Best Twilio Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-first WhatsApp marketing and CRM solution designed to empower your sales team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and AI-powered no-code WhatsApp chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has everything that you've been...
Source: doubletick.io
10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has...
Source: doubletick.io
10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has...
Source: doubletick.io

What are some alternatives?

When comparing ChatMitra and DoubleTick.io, you can also consider the following products

AiSensy - Whatsapp Chatbot, CRM & Marketing

Twilio - Brings voice and messaging to your web and mobile applications.

2Factor - Official WhatsApp Business API Service Provider in India

Chati.ai - Chati is India’s trusted WhatsApp Business API provider. Automate sales, CRM, and support with verified templates, chatbots, and messaging tools.

Kaleyra - Kaleyra is a platform that helps developers to build SMS and voice messaging applications for a global scale.

WATI - No-code chatbot builder for WhatsApp Business

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