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Twilio VS DoubleTick.io

Compare Twilio VS DoubleTick.io and see what are their differences

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Twilio logo Twilio

Brings voice and messaging to your web and mobile applications.

DoubleTick.io logo DoubleTick.io

DoubleTick is a phone-based WhatsApp API for B2C & B2B sales. Do unlimited Bulk Whatsapp messaging, chatbots, end-to-end order booking, and more.
  • Twilio Landing page
    Landing page //
    2023-09-18
Not present

Twilio features and specs

  • Scalability
    Twilio is designed to handle massive volumes of messages and calls, making it a great choice for enterprises looking to scale their communications infrastructure.
  • Ease of Integration
    Twilio offers comprehensive APIs and SDKs, making it straightforward for developers to integrate communication features into their applications.
  • Global Reach
    Twilio operates in numerous countries around the world, providing international phone numbers and SMS capabilities, thus enabling global communication.
  • Feature-Rich Platform
    Twilio offers a wide range of communication services including SMS, voice, video, and email, along with advanced features like programmability and task routing.
  • Reliable
    Twilio is known for its reliability and uptime, supported by redundant infrastructure and extensive geographical presence.
  • Comprehensive Documentation
    Twilio provides detailed and easy-to-follow documentation, tutorials, and support resources to help developers implement various functionalities.

Possible disadvantages of Twilio

  • Cost
    Twilio's services can become expensive as usage scales, which can be a significant factor for startups or small businesses with limited budgets.
  • Complexity
    While powerful, Twilio has a steep learning curve for new users who may not be familiar with API-driven communication services.
  • Support Tiering
    High-quality, personalized support is often locked behind higher-tier pricing plans, which might be prohibitive for smaller clients.
  • Dependency on Internet Connectivity
    Since Twilio is a cloud-based service, reliable Internet connectivity is crucial, which could be a limitation in areas with poor internet infrastructure.
  • Limited Customization
    Some developers may find limitations in customizing Twilio's services to fit very specific needs or use cases, requiring workarounds.
  • Data Privacy Concerns
    Using a third-party service like Twilio for communication could raise data privacy and security issues, especially for sensitive information.

DoubleTick.io features and specs

  • Team Inbox
    Define roles and permission, automatically assign chats, and track your agent’s response time and quality for better communications.
  • WhatsApp Chatbot
    customer service a boost with our no-code AI-powered advanced WhatsApp chatbot that can manage 1000s of customer queries at once. Automatically Trigger order and booking confirmations, delivery updates, back-in-stock alerts, manage returns, send cart abandonment notifications, subscription reminders, and more on WhatsApp.
  • Smart Automation
    Schedule broadcasts, automate customers’ queries via AI-powered chatbot, and send timely notifications such as anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers- all via WhatsApp. Automate your business operation and customer communication journey by seamlessly integrating DoubleTick with your favourite business tools such as Shopify, Zoho, Zapier, Tally, Pabbly and much more.
  • Verified Green Tick Badge
    Secure a virtual stamp of authenticity, by getting a Verified Green Tick badge on your WhatsApp account and leave a lasting impression on your audience. A ‘Verified Business’ would show your customers that they can trust your business on WhatsApp, giving them peace of mind and a sense of security while interacting with you.
  • WhatsApp Chat Flows
    WhatsApp Flows enables businesses to create personalized customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app. This streamlines operations, enhances user experience, and offers quick customization flexibility, all on the familiar WhatsApp platform.

Twilio videos

+ Add

TWILIO REVIEW

More videos:

  • Review - What is Twilio?
  • Review - *SMS Marketing* *Text Message Marketing Software* *Twilio* "Reviews"
  • Review - What Is Twilio? SMS and Voice API's explained
  • Review - Twilio Review: Great product for the tech savvy

DoubleTick.io videos

+ Add

DoubleTick Overview | Unlock the Full Potential of WhatsApp for Your Business with DoubleTick

Category Popularity

0-100% (relative to Twilio and DoubleTick.io)

Twilio

DoubleTick.io

Communication
98 98%
Communication
2% 2
WhatsApp Marketing
0 0%
WhatsApp Marketing
100% 100
Messaging
100 100%
Messaging
0% 0
Customer Support
0 0%
Customer Support
100% 100

Questions and Answers

As answered by people managing Twilio and DoubleTick.io.

What makes your product unique?

DoubleTick.io's answer:

DoubleTick.io is a conversational CRM enabling use cases like conversational commerce, conversational sales, conversational automation, and conversational marketing specifically on WhatsApp. Some features that set us apart are - Native iOS and Android mobile app that looks and feels like WhatsApp, Multi-number inbox (Multi WABA), Complex Chatbots, Team Hierarchy, CRM Lead Stages for chats, a Simple Broadcasting Interface, and easy retargeting.

Why should a person choose your product over its competitors?

DoubleTick.io's answer:

Apart from DoubleTick's unique features, our user experience and our superior customer service stand out as reasons why our customers should choose us over the competition. Our high customer satisfaction is reflected in our 4.6 Play Store rating, the highest among WhatsApp Business API companies.

How would you describe your primary audience?

DoubleTick.io's answer:

Our primary audience includes businessess in Jewellery, Real Estate, E-commerce, Automobile Showrooms, Educational Institutations, Coaches, Consultants, Travel Agencies, Financial Managers, Salons and Spas, and any other service or product businesss categories who are looking to leverage WhatsApp for business growth.

What's the story behind your product?

DoubleTick.io's answer:

DoubleTick.io was founded by Deepak Bhagchandani in 2021, born from a recognition of the growing use of WhatsApp by businesses for customer communication and commerce. He noticed that while many businesses relied heavily on WhatsApp, they lacked tailored solutions that fully utilized its potential. Thus, QuickSell, and later DoubleTick, were developed to provide robust mobile technology solutions that transform how businesses engage, retain, and monetize their customer base using WhatsApp.

Which are the primary technologies used for building your product?

DoubleTick.io's answer:

Node, Postgres, React, Mongo, Kotlin, Swift

Who are some of the biggest customers of your product?

DoubleTick.io's answer:

Malabar Jewellers, Ferns and Petals, Raheja Developers, RS Brothers, Hamleys, and many more

User comments

Share your experience with using Twilio and DoubleTick.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Twilio and DoubleTick.io

Twilio Reviews

10 Best Twilio Alternatives & Competitors in 2024 (Affordable & Best)
Twilio, a feature-rich Flex app, is listed on Facebook's directory of specialized marketing partners. The platform can be tailored to suit any business requirement. Twilio offers multiple marketing and communication solutions such as an omnichannel contact centre, push notifications, web chat, SMS marketing campaigns, call tracking, phone verification, alerts, and more....
Source: doubletick.io
10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)
​Recognized for its feature-intensive Flex platform, Twilio has not only garnered acclaim but also secured a revered position on Facebook’s exclusive roster of top-tier marketing allies. Twilio has been sculpted with adaptability at its core, ensuring it snugly fits varied business contours. With the Flex Cloud under its belt, it promises not just a range of functionalities...
Source: doubletick.io
10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
Twilio, a feature-rich Flex app, is listed on Facebook's directory of specialized marketing partners. This versatile WATI alternative platform can be tailored to suit any business requirement. Twilio's Flex Cloud platform offers a plethora of features, including an omnichannel contact centre, push notifications, web chat, SMS marketing campaigns, call tracking, phone...
Source: doubletick.io
Textverified Alternatives – Nonvoipusapp.com & 6 more
Twilio is a widely recognized cloud communications platform that provides a suite of APIs for developers to integrate various communication functionalities into their applications. Among its offerings, Twilio also provides SMS and phone number verification services, making it a robust alternative to Textverified.com. With Twilio, developers can easily implement two-factor...
Source: nonvoipusapp.com
10 Best AiSensy Alternatives & Competitors in 2024 (Affordable & Best)
Twilio, acclaimed for its feature-laden Flex app, has earned its spot on Facebook's directory of elite marketing partners. Positioned as a formidable AiSensy competitor, this platform can be adeptly molded to align with varied business specifications. Twilio’s Flex Cloud platform comes packed with an array of functionalities: from an omnichannel contact center, web chat,...
Source: doubletick.io

DoubleTick.io Reviews

10 Best Twilio Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-first WhatsApp marketing and CRM solution designed to empower your sales team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and AI-powered no-code WhatsApp chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has everything that you've been...
Source: doubletick.io
10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has...
Source: doubletick.io
10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)
DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has...
Source: doubletick.io

What are some alternatives?

When comparing Twilio and DoubleTick.io, you can also consider the following products

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates

ChatMitra - ChatMitra is the affordable WhatsApp Marketing Platform based on official WhatsApp Business APIs. Broadcast whatsApp Templates,solve for support.

Plivo - Plivo simplifies your customer engagement.

AiSensy - Whatsapp Chatbot, CRM & Marketing

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Kaleyra - Kaleyra is a platform that helps developers to build SMS and voice messaging applications for a global scale.

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