A startup from MUMBAI CITY, India.
Team Inbox
Define roles and permission, automatically assign chats, and track your agentโs response time and quality for better communications.
WhatsApp Chatbot
customer service a boost with our no-code AI-powered advanced WhatsApp chatbot that can manage 1000s of customer queries at once. Automatically Trigger order and booking confirmations, delivery updates, back-in-stock alerts, manage returns, send cart abandonment notifications, subscription reminders, and more on WhatsApp.
Smart Automation
Schedule broadcasts, automate customersโ queries via AI-powered chatbot, and send timely notifications such as anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers- all via WhatsApp. Automate your business operation and customer communication journey by seamlessly integrating DoubleTick with your favourite business tools such as Shopify, Zoho, Zapier, Tally, Pabbly and much more.
Verified Green Tick Badge
Secure a virtual stamp of authenticity, by getting a Verified Green Tick badge on your WhatsApp account and leave a lasting impression on your audience. A โVerified Businessโ would show your customers that they can trust your business on WhatsApp, giving them peace of mind and a sense of security while interacting with you.
WhatsApp Chat Flows
WhatsApp Flows enables businesses to create personalized customer journeys on WhatsApp, facilitating tasks like appointment scheduling or lead capture directly within the app. This streamlines operations, enhances user experience, and offers quick customization flexibility, all on the familiar WhatsApp platform.
DoubleTick.io is a conversational CRM enabling use cases like conversational commerce, conversational sales, conversational automation, and conversational marketing specifically on WhatsApp. Some features that set us apart are - Native iOS and Android mobile app that looks and feels like WhatsApp, Multi-number inbox (Multi WABA), Complex Chatbots, Team Hierarchy, CRM Lead Stages for chats, a Simple Broadcasting Interface, and easy retargeting.
Apart from DoubleTick's unique features, our user experience and our superior customer service stand out as reasons why our customers should choose us over the competition. Our high customer satisfaction is reflected in our 4.6 Play Store rating, the highest among WhatsApp Business API companies.
Our primary audience includes businessess in Jewellery, Real Estate, E-commerce, Automobile Showrooms, Educational Institutations, Coaches, Consultants, Travel Agencies, Financial Managers, Salons and Spas, and any other service or product businesss categories who are looking to leverage WhatsApp for business growth.
DoubleTick.io was founded by Deepak Bhagchandani in 2021, born from a recognition of the growing use of WhatsApp by businesses for customer communication and commerce. He noticed that while many businesses relied heavily on WhatsApp, they lacked tailored solutions that fully utilized its potential. Thus, QuickSell, and later DoubleTick, were developed to provide robust mobile technology solutions that transform how businesses engage, retain, and monetize their customer base using WhatsApp.
Node, Postgres, React, Mongo, Kotlin, Swift
Malabar Jewellers, Ferns and Petals, Raheja Developers, RS Brothers, Hamleys, and many more
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The latest comments about DoubleTick.io on Reddit. This can help you find out how popualr the product is and what people think about it.
DoubleTick.io positions itself as a noteworthy player in the domain of WhatsApp marketing and CRM solutions, particularly excelling as a mobile-first platform. Its emergence as a formidable competitor is underscored by its frequent mentions in discussions concerning alternatives to prominent industry players like Twilio, Interakt, and WATI. The platform is consistently highlighted for its comprehensive suite of features tailored to streamline customer communications and enhance sales operations.
DoubleTick.io is renowned for its user-centric design, which maximizes the efficiency of sales and business teams. The tool offers robust functionality through its cloud-based shared team inbox and support for unlimited broadcast messaging, setting it apart as an optimal choice for businesses aiming to scale their customer engagement without being constrained by typical platform limitations. The platform's inclusion of AI-powered no-code chatbots and commerce bots resonates strongly with businesses keen on automating customer interactions while minimizing dependency on technical resources.
Moreover, DoubleTick's capability to facilitate bulk messaging and dynamic catalogs sharing empowers teams to manage and disseminate marketing content efficiently. These features are particularly well-received in sectors where dynamic, real-time customer interaction is crucial. The seamless integration of WhatsApp Business API, offering a mobile-friendly interface, further positions DoubleTick as a versatile solution catering to diverse business needs.
When compared against competitors like WATI, Twilio, and others listed in articles discussing viable alternatives, DoubleTick is often praised for its affordability and comprehensive feature set. While Twilio is a stalwart in the telecommunications and messaging API arena, DoubleTick differentiates itself by offering niche, specialized functionalities that specifically leverage WhatsApp's reach and versatility.
Furthermore, articles mentioning DoubleTick prominently recognize its mobile-first approachโa critical consideration for businesses whose operations are heavily reliant on mobile communications. This attribute is advantageous, given the growing trend towards mobile-first business strategies and the increasing prevalence of WhatsApp as a primary communication tool in customer support and sales contexts.
Overall, public perception of DoubleTick is largely positive, with emphasis on its ability to meld CRM capabilities with robust WhatsApp marketing tools. It is perceived as an all-encompassing solution, fulfilling substantial operational needs while remaining accessible to businesses anticipating growth in digital marketing engagement. The tool's easy integration and mobile accessibility ensure that it remains a favorite among SMEs and large enterprises alike, who prioritize customer interaction and operational efficiency.
In conclusion, DoubleTick.io has carved a niche for itself within the competitive landscape of messaging and CRM platforms. Its continued focus on providing an agile, mobile-friendly solution makes it a compelling choice for businesses striving to enhance their communication capabilities while optimizing resource allocation.
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