Software Alternatives, Accelerators & Startups

Document360 VS Selvo

Compare Document360 VS Selvo and see what are their differences

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Selvo logo Selvo

Help center software for growing SaaS teams. Professional in five minutes. Starts at $19/mo.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Selvo Professional Help Center
    Professional Help Center //
    2026-03-06
  • Selvo Article Page
    Article Page //
    2026-03-06
  • Selvo Rich Text Editor
    Rich Text Editor //
    2026-03-06
  • Selvo Analytics Dashboard
    Analytics Dashboard //
    2026-03-06
  • Selvo Branding Settings
    Branding Settings //
    2026-03-06

Selvo is help center software that helps SaaS teams build and maintain customer-facing knowledge bases with flat-rate pricing and no per-seat fees.

Who it's for

  • SaaS founders setting up their first help center
  • First support hires organizing scattered docs
  • Teams replacing Notion, Google Docs, or wiki-based solutions
  • Companies unbundling from expensive support suites

Key features

  • Rich text editor โ€” write and publish help articles without developer involvement
  • Collections & search โ€” organize content so customers find answers before contacting support
  • Custom domains & branding โ€” your colors, logo, fonts, and domain
  • Embeddable widget โ€” surface articles inside your product
  • Analytics โ€” track page views, search queries, and article performance
  • Team roles โ€” admin, editor, and viewer with unlimited members
  • API access โ€” REST API with scoped keys for integrations
  • Custom CSS โ€” advanced styling beyond the brand settings

Pricing

Free / $19 (Starter) / $49 (Pro) / $99 (Enterprise) per month. All paid plans include unlimited team members. No per-seat charges. No AI usage limits.

What Selvo is not

Selvo is not a help desk. No ticketing, no chatbot, no live chat. One product, done well.

Document360

$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July

Selvo

Website
selvo.co
$ Details
freemium $19.0 / Monthly (Starter, Unlimited Team Members)
Platforms
Web SaaS
Release Date
2026 March
Startup details
Country
United States
State
Wyoming
City
Casper
Founder(s)
Abdul Moiz, Abdul Samad
Employees
1 - 9

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Selvo features and specs

  • Rich Text Editor
    Write and publish articles without developers
  • Full-Text Search
    Customers find answers instantly
  • Custom Domain
    Your domain with automatic SSL
  • Custom Branding
    Colors, logo, fonts, layout
  • No Per-Seat Pricing
    Unlimited team members on every plan including Free
  • Analytics Dashboard
    Page views, search queries, article performance
  • Embeddable Widget
    Surface articles inside your product
  • Collections & Categories
    Nested sub-categories with drag-and-drop orderin
  • SEO Optimized
    Sitemaps, canonical URLs, meta controls, redirects
  • Custom CSS
    Advanced styling injection
  • REST API
    Scoped API keys per help center
  • MCP Server
    Manage content from Claude, Cursor, AI tools
  • Multiple Help Centers
    Up to 5 (Pro) or unlimited (Enterprise)
  • Team Roles
    Owner, Admin, Editor, Viewer
  • Scheduled Publishing
    Draft, publish, schedule, archive workflow
  • Article Versioning
    Revision history for all articles
  • CSAT Ratings
    "Was this helpful?" feedback on articles
  • Multi-Language
    Auto-translate via DeepL, side-by-side editor
  • Failed Search Tracking
    Know what content is missing
  • Subpath Hosting
    yoursite.com/help โ€” no subdomain needed
  • llms.txt
    AI-readable content index for LLM discovery
  • Auto-Save
    Never lose work

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Selvo

Overall verdict

  • I don't have verified, up-to-date information about Selvo (selvo.co) in my knowledge base, so I can't confidently confirm what the product does or vouch for its quality. Before trusting or purchasing from this service, I'd recommend independently verifying its legitimacy and reputation.

Why this product is good

  • I don't have reliable data on this specific product/service to assess its merits
  • Claims about niche or newer platforms may not be present in my training data
  • Providing an unverified assessment could be misleading

Recommended for

  • Anyone considering Selvo should first check independent reviews on trusted platforms (e.g., Trustpilot, G2, Reddit)
  • Verify company details such as business registration, contact information, and customer support responsiveness
  • Look for user testimonials, case studies, or third-party coverage before committing
  • Consider reaching out directly to the company with questions about their offering, pricing, and guarantees

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Selvo videos

No Selvo videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Document360 and Selvo)
Knowledge Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Document Management
100 100%
0% 0
Customer Support
0 0%
100% 100

Questions & Answers

As answered by people managing Document360 and Selvo.

What makes your product unique?

Selvo's answer:

Selvo is a standalone help center โ€” not a help desk, not a support suite, just the knowledge base done right.

  • Unlimited team members on every paid plan with flat pricing starting at $19/month
  • Competitors like Document360 ($199+), HelpJuice ($249+), and KnowledgeOwl ($100+) charge per seat or gate features behind enterprise tiers
  • Beautiful defaults out of the box โ€” teams get a professional help center in minutes without touching CSS

Why should a person choose your product over its competitors?

Selvo's answer:

Most standalone help center tools are either overpriced (Document360, HelpJuice) or underwhelming in design (HelpDocs, GitBook). Selvo offers what growing SaaS teams actually need at a price that doesn't require a budget meeting:

  • Custom domains with automatic SSL
  • Full-text search and analytics dashboard
  • Multi-language support with auto-translate
  • MCP server for AI-native workflows (manage content from Claude, Cursor)
  • No per-seat pricing, no "talk to sales," no annual-only plans

How would you describe the primary audience of your product?

Selvo's answer:

SaaS founders and first support hires at companies with 5โ€“50 employees.

  • Teams drowning in repeat questions who need a help center that looks professional
  • Companies replacing scattered docs in Notion, Google Docs, or wikis
  • Teams unbundling from expensive support suites like Zendesk or Intercom

What's the story behind your product?

Selvo's answer:

Selvo was built because standalone help centers shouldn't cost $200/month or require a week to set up.

The founder โ€” a bootstrapped SaaS operator โ€” kept running into the same problem across projects: existing tools were either bloated support suites or overpriced knowledge bases with dated designs. Selvo is the help center he wanted to buy but couldn't find.

Which are the primary technologies used for building your product?

Selvo's answer:

  • Next.js with App Router
  • Neon Postgres for the database
  • Drizzle ORM for type-safe queries
  • Plate editor โ€” block-based content authoring
  • Vercel for hosting
  • Stripe for billing
  • MCP server โ€” manage help center content from AI tools like Claude and Cursor

Who are some of the biggest customers of your product?

Selvo's answer:

The product is designed for:

  • Growing SaaS teams that need a professional help center
  • Teams that outgrow Notion docs but don't need Zendesk
  • Companies with 5โ€“50 employees looking for simple, flat-rate pricing

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Selvo

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Selvo Reviews

We have no reviews of Selvo yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Document360 seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

Selvo mentions (0)

We have not tracked any mentions of Selvo yet. Tracking of Selvo recommendations started around Mar 2026.

What are some alternatives?

When comparing Document360 and Selvo, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

HelpDocs - Educate your users with a super simple knowledge base thatโ€™s built for teams just like yours.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Ferndesk - The fastest way to build a help center that never goes out of date. Keep your help center up to date with AI. Plugs into Intercom, Crisp, Fernand, Helpscout and more.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Paligo - Paligo is a state-of-the-art technical documentation platform with authoring, single-sourcing, content management, workflow and translation management.