Software Alternatives, Accelerators & Startups

Document360 VS Decodo

Compare Document360 VS Decodo and see what are their differences

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Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Decodo logo Decodo

Decodo is perhaps the most user-friendly way to access local data anywhere. It has global coverage with 195 locations, offers more than 55M residential proxies worldwide and a great deal of scraping solutions.
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Decodo Landing page
    Landing page //
    2022-08-26

Decodo has been a promising proxy provider since its first days in 2018. They offer a wide selection of proxies (residential, shared and private datacenter proxies) and three full-stack scraping APIs with 100% success rates and a no-code scraper. It has an easy-to-use dashboard, public API, and flexible payment methods. Being awarded for its consumer-centric approach, Decodo continues to look for ways to make public data gathering as simple and accessible to everyone as possible.

The key things Decodo offers for you:

  • 55M+ high-quality residential IPs with an average speed of <0.5 sec.

  • Global coverage โ€“ target 195+ locations, including cities and 50 US states.

  • Pay As You Go option - $3.5 per 1GB.

  • 500K+ shared and dedicated datacenter IPs.

  • Unlimited connections and threads.

  • Full anonymity and security.

  • Smart Wallet for easy payment management.

  • Fantastic 24/7 support with 40s average response time.

  • User-friendly dashboard with a quick and easy proxy setup.

  • Detailed documentation and an informative blog.

  • A bunch of free tools with any plan subscription.

  • Free trial for all products..

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Decodo features and specs

  • Large Proxy Pool
    Smartproxy offers a vast pool of residential and data center proxies, which expands the choice and decreases the chance of IP bans.
  • User-friendly Dashboard
    The service provides an intuitive and easy-to-use dashboard, making it simple for users to manage their proxies and monitor usage.
  • High Anonymity
    Smartproxy ensures high levels of anonymity and privacy, useful for activities requiring discreetness like web scraping.
  • Global Coverage
    With proxies available in numerous locations worldwide, users can access geographically restricted content or conduct broad market research.
  • 24/7 Customer Support
    Their customer support is available around the clock, offering reliable and prompt assistance to users via live chat and email.
  • Flexible Pricing Plans
    Smartproxy provides a range of pricing plans catering to different needs and budgets, including pay-as-you-go options.

Possible disadvantages of Decodo

  • Higher Cost for Premium Plans
    While they do offer flexible pricing, the more advanced plans can be expensive, making them less accessible for smaller businesses or individual users.
  • Usage Limitations
    There are bandwidth limitations depending on the plan you choose, which can be restrictive for tasks requiring large data transfers.
  • Shared Proxies
    Some of the proxies are shared, which can potentially slow down connection speeds or lead to IP bans if other users abuse the service.
  • No Free Trials
    Smartproxy does not offer a free trial, which could deter potential customers who are unwilling to commit without trying the service first.
  • Learning Curve for Advanced Features
    Utilizing some of the more sophisticated functionalities might require a learning curve, especially for users not familiar with proxy services.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Decodo

Overall verdict

  • Smartproxy is generally well-regarded in the proxy service industry. It is recommended for those who need reliable and efficient proxy solutions with a balance of cost and performance. However, like any service, itโ€™s important for users to assess their specific needs and test the platform to ensure it meets their requirements.

Why this product is good

  • Smartproxy is considered a good proxy service provider due to its extensive network of residential IP addresses, competitive pricing, and high success rates for web scraping and bypassing geo-restrictions. The service offers user-friendly management tools and responsive customer support, making it suitable for both beginners and advanced users. Additionally, Smartproxy places a strong emphasis on security and privacy, which are crucial factors for many users.

Recommended for

  • Web scraping professionals
  • SEO specialists
  • Businesses looking to bypass geo-restrictions
  • Users concerned with online privacy and security
  • Data miners needing reliable residential proxies

Document360 videos

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Decodo videos

Residential rotating proxies. Why choose Smartproxy?

More videos:

  • Tutorial - Smartproxy review &amp; How to smartproxy
  • Review - Proxies for Scraping
  • Tutorial - How to Start Using Smartproxy
  • Review - Smartproxy Review 2023: Best Price To Value Proxies
  • Review - IPFighter| Review Smartproxy
  • Review - DECODO Review 2025 (Ex-Smartproxy) | Still the BEST Proxy?
  • Review - Decodo Review 2025 (former Smartproxy) | FULL Review of new features!

Category Popularity

0-100% (relative to Document360 and Decodo)
Knowledge Management
100 100%
0% 0
Proxy
0 0%
100% 100
Document Management
100 100%
0% 0
Residential Proxies
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Decodo

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing

11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Decodo Reviews

  1. Vladyslav
    ยท Backend Developer at KittenProperties ยท
    Very good quality

    Residential proxy is quite good. High success rate with their proxies even though it is quite expensive

    ๐Ÿ Competitors: NetNut.io
    ๐Ÿ‘Ž Cons:    Expensive
  2. CPAScraping
    ยท Working at CPA Scraping ยท
    My Review of Smartproxy Service

    Smartproxy, in my experience, is a solid choice for heavy-duty web scraping tasks. Been using it for bulk data mining. Their proxy pool's massive โ€“ good for avoiding blocks and captchas. Speed's decent, uptime mostly consistent. Setup? Straightforward. But yeah, pricing's a bit on the higher side, especially for large-scale operations. Overall, Smartproxy delivers, especially for those heavy scraping needs.

    ๐Ÿ‘ Pros:    Ip diversity|Quick data access|Minimal downtime|User-friendly interface:
    ๐Ÿ‘Ž Cons:    Pricey|Some geo-restrictions.|Ometimes slow response.

Proxy Service Awards 2024
After all these years, we still canโ€™t find a provider that combines mid-market rates, premium-grade performance, and newbie-friendly user experience as well as Smartproxy. You can get proxies that work effectively as well or better than enterprise providers, without investing thousands of dollars to reach their bulk rates. The plans start at single digits, but even then you...
Source: proxyway.com
OxyProxy vs. Smartproxy: A Detailed Comparison
Set of Services Provided by Smartproxy Service TypeDescriptionResidential ProxiesOffers IP addresses from real residential connections, ideal for high anonymity and avoiding blocks.Data Center ProxiesProvides faster speeds, suitable for tasks requiring high-speed connections.Rotating ProxiesAutomatically rotates IP addresses, enhancing anonymity and reducing the risk of...
Source: oxyproxy.pro
Top 10 Alternatives to Bright Data (formerly Luminati Proxy Networks)
The proxy pool is one of the cleanest as it is regularly being updated. Currently, it has over 5 million residential IP addresses sourced from many locations. As stated earlier, Soax is affordable even though its pricing model is the same with both Smartproxy and Bright Data โ€“ bandwidth-based. Just like Smartproxy, all you need to use the Soax service is a minimum of $75.
17 BEST Residential Proxies to Buy in 2022 (Cheap & Premium)
Smartproxy offers both residential and datacenter proxies, but their residential ones have the best features. Unlike most other residential proxy providers, Smartproxy focuses solely on providing the best residential IPs to businesses.
Source: earthweb.com
10 Best Free Online Proxy Server List of 2022 [VERIFIED]
Smartproxy offers a residential proxy network with 40M+ IPs. It offers the solutions of data center proxies, search engine proxies, etc. Chrome proxy extension will help you with accessing the localized content. Proxy address generator provides the facility of exporting the proxy list for any software.

Social recommendations and mentions

Based on our record, Document360 should be more popular than Decodo. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

View more

Decodo mentions (6)

  • Best Amazon Scraper APIs To Check Out in 2024
    Smarproxy is another proxy provider that offers a dedicated section for scraping e-commerce platforms including Amazon. Their Amazon API is known for its speed and quality and can be used just with a simple POST request. - Source: dev.to / about 2 years ago
  • Basic Web Browser with Electron +APIS
    Smartproxy: Offers residential proxies with support for HTTP(S) and SOCKS5. It is known for its high success rate and 24/7 technical support. Smartproxy provides a balance between price and performance, making it accessible to less experienced users (Smartproxy). - Source: dev.to / over 2 years ago
  • Cheap Residential Proxy: Affordable and Reliable Proxy Service for Anonymous Browsing
    For instance, imagine you are conducting market research and need to scrape data from various websites for analysis. By using a residential proxy service like anyip.io or Smart Proxy, you can ensure that your scraping activities are secure and undetectable while maintaining anonymity. Additionally, these services effortlessly handle throttling of threads and swiftly manage captchas. Source: over 2 years ago
  • Proxy for Instagram: What is It and How to Get It?
    Smartproxy Rotating residential IPs for multi-accounting. Large rotating residential proxy pool, 195+ countries, no subnets, an easy setup process. The IPs are from both desktop and mobile devices. Different tools for IG automation and affordable price plans ($75/5 GB ($15/GB). However the residential IPs are still P2P, so you have sticky sessions up to 30 min and then proxies rotate. - Source: dev.to / over 3 years ago
  • Smartproxy Review
    Smartproxy is one of the latest rotating residential proxy services to hit the market. Smartproxy offers its users immense features and functionality at affordable rates. If youโ€™re looking for a long-term proxy service to stick to, itโ€™s worth looking at Smartproxyโ€™s unique offerings. - Source: dev.to / about 5 years ago
View more

What are some alternatives?

When comparing Document360 and Decodo, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

Oxylabs - A web intelligence collection platform and premium proxy provider, enabling companies of all sizes to utilize the power of big data.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

IPRoyal - At IPRoyal, we offer premium proxy servers, including residential, datacenter, ISP, and mobile proxies.