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Document360 VS Apigee

Compare Document360 VS Apigee and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Document360 logo Document360

Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

Apigee logo Apigee

Intelligent and complete API platform
  • Document360 Landing page
    Landing page //
    2023-09-14

Document360 is your one stop Software as a Service (SaaS) knowledge base platform for software product and project documentation. With Document360, you can create rich documentation and knowledge base for your offerings (both internal and external) with ease. Document360 provides world-class authoring experience and can be customized to meet needs from small to large scale enterprises.

Feature list of Knowledge Management Software - Document360.io

  1. Markdown Support
  2. Peer Review & Publish
  3. Category Manager
  4. Versioning & Rollback
  5. Internal Commenting
  6. Backup and Restore
  7. Custom Domain Mapping
  8. AI Powered Search
  9. Branding
  • Apigee Landing page
    Landing page //
    2023-05-08

Document360

Website
document360.com
Pricing URL
Official Document360 Pricing
$ Details
paid Free Trial $99.0 / Monthly (2 Team Accounts)
Platforms
Web
Release Date
2018 July
Edit details

Apigee

Website
cloud.google.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Document360 features and specs

  • Search Functionality
    AI powered search
  • category manager
    Can add upto 6 sub categories
  • Version Control
    Can maintain multiple version of the article with time stamp
  • Multilingual capability
    Can localize your Knowledge base in multiple languages
  • Collaboration Tools
    Collaborate with team for discussion and reviews
  • Analytics and Reporting
    Powerful analytics helps you understand end-to-end user engagement, team performace,broken link analytics, collect feedback and show analytics.
  • Ticket deflector
    Deflect customer support enquires to knowledge base and resude load on support team
  • Integrations and Extensions
    Integration with external systems like analytics, chat, commenting, and CRO tools into your knowledge base.

Apigee features and specs

  • Robust API Management
    Apigee offers comprehensive API management capabilities, including API design, development, security, analytics, and lifecycle management. This makes it a powerful platform for managing complex API ecosystems.
  • Security Features
    Apigee includes a variety of robust security features such as OAuth, JWT validation, and threat protection, ensuring that APIs are secure from potential threats and unauthorized access.
  • Scalability
    As part of Google Cloud, Apigee is built to scale easily. It can handle large volumes of API requests effortlessly, making it suitable for both small businesses and large enterprises.
  • Analytics and Monitoring
    Apigee provides detailed analytics and monitoring tools that give insight into API usage, performance, and error rates. These insights help in optimizing and troubleshooting APIs systematically.
  • Developer Portal
    Apigee includes a customizable developer portal where developers can register, discover, and test APIs, enhancing the developer experience and fostering community engagement.
  • Seamless Integration
    Apigee integrates well with other Google Cloud services as well as third-party applications, providing a unified environment for various cloud services.
  • Policy-Driven Approach
    Apigeeโ€™s policy-driven approach allows users to implement complex logic and transformations on APIs through configuration rather than code, streamlining the development process.

Possible disadvantages of Apigee

  • Cost
    Apigee can be expensive, especially for startups and small businesses. The pricing model is generally suited for larger enterprises with significant API traffic.
  • Complex Setup
    Setting up Apigee can be complex and may require a steep learning curve for those new to API management platforms. This can result in longer onboarding times and higher initial setup costs.
  • Performance Overhead
    The extensive features and policies offered by Apigee can introduce performance overhead that might affect API response times, especially if not configured correctly.
  • Limited Customization of Analytics
    While Apigee provides comprehensive analytics out-of-the-box, the customization options for these analytics are somewhat limited compared to more flexible, dedicated analytics platforms.
  • Dependency on Google Cloud
    While integration with Google Cloud services is a pro, it also means that Apigee is more beneficial within the Google ecosystem, potentially limiting its attractiveness for businesses using other cloud platforms.
  • Vendor Lock-in
    Using Apigee could lead to a level of vendor lock-in, making it complex and potentially cost-prohibitive to switch to another API management solution once fully integrated.
  • Overhead for Simple Use-Cases
    For simpler API management needs, Apigee might be overkill, introducing unnecessary complexity and cost, when a lighter, more straightforward solution might suffice.

Analysis of Document360

Overall verdict

  • Yes, Document360 is generally considered a good choice for businesses seeking a comprehensive knowledge management solution. Its ease of use, along with its powerful features, has made it a popular option among small to medium-sized businesses looking to enhance their documentation process.

Why this product is good

  • Document360 is considered a reputable knowledge base software due to its intuitive interface, robust set of features for document management, and excellent customer support. It allows teams to efficiently create, organize, and maintain documentation, making it easier for users to find information quickly. Key features include a powerful text editor, version control, analytics, and collaboration tools.

Recommended for

  • Small to medium-sized businesses
  • Teams needing collaborative documentation tools
  • Companies looking to improve their knowledge management processes
  • Organizations aiming to provide better support and information access to customers

Analysis of Apigee

Overall verdict

  • Apigee is considered a strong choice for API management, especially for organizations looking for an enterprise-grade solution with extensive features for analytics, security, and lifecycle management.

Why this product is good

  • Apigee, a platform offered by Google Cloud, is highly regarded for its comprehensive API management capabilities. It provides robust tools for analytics, security, and monetization, making it suitable for large enterprises that need to manage complex API ecosystems. Apigee's integration with Google Cloud adds additional value by offering scalability, reliability, and access to Google's machine learning and cloud services.

Recommended for

  • Large enterprises with complex API ecosystems
  • Organizations needing advanced analytics and monitoring capabilities
  • Businesses looking to integrate their API management with Google Cloud services
  • Teams that prioritize security and monetization features in API management

Document360 videos

+ Add

Document360- Creating Knowledge base in minutes

More videos:

  • Review - Freshworks Customer Story โ€” Document360
  • Review - Document360 Complex Onboarding -- User Onboarding Teardown

Apigee videos

+ Add

Apigee Edge: Analytics Demo

More videos:

  • Review - Using Apigee Edge to create and publish APIs that developers love (Google Cloud Next '17)
  • Review - Manage the full API lifecycle with Apigee Edge API platform (Google Cloud Next '17)

Category Popularity

0-100% (relative to Document360 and Apigee)

Document360

Apigee

Knowledge Management
100 100%
Knowledge Management
0% 0
API Tools
0 0%
API Tools
100% 100
Document Management
100 100%
Document Management
0% 0
APIs
0 0%
APIs
100% 100

User comments

Share your experience with using Document360 and Apigee. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Document360 and Apigee

Document360 Reviews

  1. Pradeepa Somasundaram
    ยท Product manager at Kovai.co ยท
    Really useful for Knowledge capturing and sharing

    We had several smooth projects that required seamless internal collaboration and knowledge management with Document360. Our experience is pretty positive with Document360. As growing organization with multiple projects and multiple users it is very critical for us to capture the tactical knowledge and store the information taxonomically. With Document360 we were able to over achieve this without much effort put into learning the tool.

    ๐Ÿ Competitors: ProProfs Knowledge Base
    ๐Ÿ‘ Pros:    Category manager- this feature with easy click / drag and drop fuctional makes the work easy.
  2. Sunil
    ยท Head Of Media at Nestle ยท
    Document360 helped us to streamline protocols and internal collaboration

    I being a user for the last 6 months and have used the portal of Document360 both for private and public facing documentation. Pleased with the user friendliness and features seen. Would recommend to others who are looking for a knowledge base solution.

    ๐Ÿ Competitors: Zendesk
    ๐Ÿ‘ Pros:    Easy user interface|Organised category|Added security|Publish private or public facing
11 Popular Knowledge Management Tools to Consider in 2025ย 
Document360 is an AI-powered knowledge base platform to help your business create, manage, and publish a knowledge base. These knowledge bases can be internal (for employee use) or external (for customer self-service).
Source: knowmax.ai
Best 25 Software Documentation Tools 2023
Document360 is a comprehensive software documentation tool that provides support for your project documentation and API documentation needs.
Source: www.uphint.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Document360โ€™s WYSIWYG editor or Markdown editor makes it simple to produce help documentation. Markdown allows you to write in a simple, easy-to-read plain text style. It is useful when major text and mild media are used in the documentation. The find and replace function allows you to search for and replace text within your article.
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
What sets it apart from Slite is its ability to create a self-serving knowledge base for customers. Since 73% of customers prefer self-service support over waiting for a reply, tools like Document360 are a great addition to have in your arsenal.
Source: remoteverse.com

Apigee Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Apigee, one of the prominent MuleSoft alternatives, stands out as a powerhouse for your team looking for unparalleled integration and automation capabilities. Designed with simplicity and efficiency, Apigee empowers you to streamline processes, enhance connectivity, and propel digital transformation forward.
Source: www.zluri.com
Top 10 Best API Management Tools with Feature Comparison
With Apigee API management solutions, the developers can build and deliver the applications.
Source: www.softwaretestinghelp.com
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
Apigee is an excellent alternative to Postman if you want to try an API tool. This platform helps develop and manage APIs by later fronting services with a proxy. Apigee has two significant components called services and runtime, where services enable API proxiesโ€™ creation, management, and deployment. Meanwhile, Apigee runtime is a collection of runtime services. It allows...
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
Apigee is a cross-cloud API testing tool. It allows the user to measure and test API performance, supports and build API using other editors like Swagger. It offers security and governance policies across all APIs.
Source: www.guru99.com
API Testing with Postman and Postman Alternatives
Apigee is a cross-cloud API testing tool that allows users to measure and test API performance, supports, and builds API using other editors like Swagger. Apigee is one of the leaders in the Gartner Magic Quadrant 2019 for Full Lifecycle API Management for the fourth consecutive time.
Source: www.softwaretestingclass.com

Social recommendations and mentions

Apigee might be a bit more popular than Document360. We know about 22 links to it since March 2021 and only 21 links to Document360. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Document360 mentions (21)

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Apigee mentions (22)

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What are some alternatives?

When comparing Document360 and Apigee, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Postman - The Collaboration Platform for API Development

HelpNDoc - What is HelpNDoc ? Easy to use yet powerful help authoring environment which can generate various documentation formats from a single source.

MuleSoft Anypoint Platform - Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

RapidAPI for Mac - Paw is a REST client for Mac.

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