Software Alternatives, Accelerators & Startups

Divjoy VS Zendesk

Compare Divjoy VS Zendesk and see what are their differences

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Divjoy logo Divjoy

The React codebase generator.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Divjoy Landing page
    Landing page //
    2022-07-29

Divjoy speeds up React development. Choose everything you need in your project (auth, database, payments, accounts system, marketing pages, etc), pick a nice template, then export a high-quality codebase you can keep building on. You can use Divjoy to build everything from simple landing pages to entire SaaS applications.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Divjoy features and specs

  • Ease of Use
    Divjoy offers an intuitive interface that allows users to generate fully-functional React applications with minimal effort. This can save significant time for developers during the setup phase.
  • Customization
    The platform allows users to customize the generated code extensively, offering various templates and themes that can be tailored to fit specific project needs.
  • Code Quality
    Divjoy provides well-structured and clean code, adhering to best practices in React development. This can be beneficial for maintainability and scaling.
  • Third-Party Integrations
    It supports various third-party integrations out-of-the-box, including Firebase, Auth0, Stripe, and more, which can streamline the addition of essential features to your app.
  • Learning Resource
    Using Divjoy can be an educational experience for new developers, as they can study the generated code to learn best practices and advanced techniques in React.

Possible disadvantages of Divjoy

  • Cost
    Divjoy is a paid service, and while the pricing is reasonable for the features offered, it might not be accessible for hobbyists or developers on a tight budget.
  • Dependency on Platform
    Users may become dependent on the platform for new projects or updates, potentially limiting their ability to start projects from scratch without Divjoy.
  • Limited Flexibility
    While Divjoy offers a high level of customization, some highly specific project requirements might require manual adjustments or additions not supported by the platform.
  • Learning Curve for Optimal Use
    Despite its ease of use, there can be a learning curve to fully understand and utilize all the features and integrations offered by Divjoy effectively.
  • Updating Generated Code
    As best practices and libraries evolve, the generated code from Divjoy may need manual updates to stay current, particularly if Divjoy itself is not updated frequently.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Analysis of Divjoy

Overall verdict

  • Divjoy is a good choice for developers looking to expedite the initial setup of a React project while ensuring that modern best practices are followed. However, for highly complex applications, developers might need to make additional customizations or opt for a more tailored solution.

Why this product is good

  • Divjoy is often considered a beneficial tool for developers who want to quickly bootstrap React projects. It provides customizable templates, pre-configured authentication, payments, and more, which can save a significant amount of development time. Additionally, it serves as a learning tool for best practices in structuring React applications.

Recommended for

  • Beginners learning React who want to see best practices in action.
  • Developers who need to rapidly prototype or launch small to medium-sized applications.
  • Teams looking to standardize their React project setup with a well-tested template.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Divjoy videos

Divjoy React app with Stripe payments

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Divjoy and Zendesk)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
React
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Divjoy and Zendesk

Divjoy Reviews

We have no reviews of Divjoy yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Divjoy should be more popular than Zendesk. It has been mentiond 29 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Divjoy mentions (29)

  • Building a SaaS web app - don’t want to do all the other stuff though, what’s the lazy way out?
    Agreed, check https://divjoy.com, has almost everything and helps work on the core product. Source: almost 2 years ago
  • Why can't I buy the foundations of a SaaS web app off-the-shelf?
    Some boilerplates do offer some choices - usually around the front end, which tends to be a manageable piece to bite off. The two I'm aware of that do this reasonably well are my product SaaS Pegasus (for Python/Django) and DivJoy (for React/JS), though I'm sure there's more. Source: about 2 years ago
  • Ask HN: Those with money-making side projects,how did you come up with the idea?
    I built something I wanted that I knew I would have paid for if it existed (https://divjoy.com). If I was looking for a side hustle now I'd 100% be playing with GPT-3/ChatGPT and building small tools. There's a good chance your first few experiments won't catch on, but that you'll end up being in the right place at the right time, see an opportunity, and already have the code/knowledge to get an MVP out quickly. - Source: Hacker News / over 2 years ago
  • Ask HN: What is the best income stream you have created till date?
    A few years ago I was frustrated with how difficult it was to setup a solid React.js stack with auth, payments, etc so I built the codebase generator at https://divjoy.com It does around $5-10k in sales a month. Fairly passive. A few hours of support a week. Was full-time on it for the first few years, but decided to join a company recently and keep growing this on the side. - Source: Hacker News / over 2 years ago
  • I built a directory of SaaS boilerplates and frameworks featuring your favorite programming languages
    Picked a random from the list, https://divjoy.com/ and just to export a stock React Code is like $199. Not sure who they are marketing this for but good luck! Source: over 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
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What are some alternatives?

When comparing Divjoy and Zendesk, you can also consider the following products

SaaS King - Launch your startup in hours with the fastest SaaS boilerplates. Landing page, authentication, database, payment integration, APIs, emails, SEO and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UseGravity.App - Build a Node.js & React app at warp speed with a SaaS boilerplate

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Shipped.club - Launch your product within hours. And make money. Save 60+ hours and $1000+.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!