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Desky Support VS ShellNewHandler

Compare Desky Support VS ShellNewHandler and see what are their differences

Desky Support

Simplified helpdesk ticketing system + live chat platform

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
SuperOps
Modern PSA and RMM Software for MSP's and IT Teams sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
Customer Support popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Desky Support
ShellNewHandler
Website desky.support sourceforge.net
Pricing
Official pricing
—
Listed in
Customer Support Help Desk Customer Service CRM +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

Desky Support 5 features
ShellNewHandler 0 features
  • User-Friendly Interface
    Desky Support offers an intuitive and easy-to-navigate interface, allowing users to manage customer support tasks efficiently without a steep learning curve.
  • Customizable Features
    The platform provides customizable options to suit the specific needs of different businesses, from customizable ticket fields to personalized automation rules.
  • Efficient Ticket Management
    Desky Support streamlines ticket management with features such as automated routing, prioritization, and tagging, ensuring quick and organized handling of support requests.
  • Integration Capabilities
    It supports integration with popular tools and platforms, such as CRM and collaboration software, enhancing its functionality and allowing seamless workflow management.
  • Scalable Solutions
    Desky Support scales with your business, offering solutions that grow alongside increasing customer support demands and expanding teams.

Possible disadvantages

  • Limited Advanced Features
    For firms requiring highly advanced capabilities, Desky Support might lack some high-end features that are available in more sophisticated support platforms.
  • Pricing Concerns
    Depending on the chosen plan and additional needs, the costs can become prohibitive for startups or small businesses on a tight budget.
  • Dependence on Internet Connectivity
    As a cloud-based solution, Desky Support necessitates a stable internet connection, which can be a limitation in areas with unreliable or slow internet service.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

Desky Support
ShellNewHandler

No analysis of Desky Support yet.

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

Desky Support 1 video + Add
ShellNewHandler 0 videos + Add

Desky Support Demo

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Desky Support
ShellNewHandler
100% 100%
Customer Support
0% 0%
0% 0%
File Sharing
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Website Monitoring
100% 100%

User comments

Share your experience with using Desky Support and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Desky Support 0 mentions
ShellNewHandler 2 mentions

Tracking Desky Support since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to Desky Support and ShellNewHandler

When comparing Desky Support and ShellNewHandler, you can also consider the following products.

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