Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
TestingBot
Sauce Labs
CrossBrowserTesting
browserling
Browsershots
BrowserStack
Litmus
MultiBrowser
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
TestingBot provides a real device cloud as well as a Selenium browser grid.
Customers can create and run test scripts on these browsers and devices on TestingBot. They will receive test results, a video of the test, screenshots and logs.
Make sure your apps and websites work flawlessly on all devices and browsers, with TestingBot.
Crisp Chat TestingBotTestingBot's answer:
TestingBot's answer:
TestingBot's answer:
TestingBot guarantees single-use browsers. Each test runs on a brand new machine, and is destroyed after the test. This guarantees a pristine test environment.
All devices and browsers are located in Europe, providing minimal latency to QA and developers located in Europe.
TestingBot's answer:
While TestingBot is a smaller company compared to other competitors, the main advantages that TestingBot provides is: - better, one-to-one customer support - easy UI - extensive, easy-to-follow documentation
Based on our record, Crisp Chat should be more popular than TestingBot. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
8. TestingBot TestingBot offers a cloud-based platform for automated cross-browser testing. With support for Selenium and Appium, it enables teams to perform tests on real devices and browsers efficiently. The platform provides comprehensive testing capabilities with a focus on real-time feedback. TestingBot supports video recordings and screenshots of test sessions, enhancing the debugging process. - Source: dev.to / almost 2 years ago
TestingBot offers cloud-based automated and manual testing services for web and mobile applications. It simplifies the testing process across many browsers and devices, focusing on ensuring compatibility and optimal performance. - Source: dev.to / over 2 years ago
We use it at https://testingbot.com to provide a realtime video stream of remote desktops and mobile device screens. Mostly with Pion (Go). - Source: Hacker News / over 4 years ago
You will get instant test results, including a video, screenshots and logs. TestingBot is an Appium cloud provider which offers access to physical Android and iOS devices for native mobile app testing. - Source: dev.to / over 4 years ago
I was able to use https://testingbot.com with the 5-minute free trial to access the side and create a Historic search. However, as I was waiting for my search to complete (holy crap is this site slow) my five-minute freebie window timed out. I will upgrade to a paid plan tomorrow and continue digging on that DTCC site. Source: over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
CrossBrowserTesting - Browser Testing made simple! Run automated, visual, and manual tests on 1500+ real browsers and mobile devices. Test more browsers, in less time.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
browserling - Live interactive cross-browser testing from your browser.