Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
SourceLevel
SonarQube
Codacy
GitPrime
Quality Clouds
Waydev
Haystack Card
Code Climate Velocity
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat SourceLevelBased on our record, Crisp Chat should be more popular than SourceLevel. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Source Level is an engineering management platform that helps teams manage their codebase through analyzing code reviews, pull requests, and collaboration efforts. The EMP translates delivery pipeline into contextual data that can be read throughout. Its main focus is around engagement, and dev throughput. - Source: dev.to / almost 3 years ago
All cops are grouped into departments: Style, Layout, Lint, Naming, Security, Metrics, Migration, Bundler, and Gemspec. You can read about the cops and their departments in the documentation. For reference purposes, check the configuration file that we use in SourceLevel in our linterโs configuration repository. - Source: dev.to / over 4 years ago
SourceLevel โ Automated Code Review and Team Analytics. Free for Open Source and organizations up to 5 collaborators. - Source: dev.to / almost 5 years ago
The post 3 better Engineering Metrics uses for Managers appeared first on SourceLevel. - Source: dev.to / over 5 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Codacy - Automatically reviews code style, security, duplication, complexity, and coverage on every change while tracking code quality throughout your sprints.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
GitPrime - GitPrime uses data from any Git based code repository to give management the software engineering metrics needed to move faster and optimize work patterns.
