Software Alternatives, Accelerators & Startups

Crisp Chat VS Rectangle

Compare Crisp Chat VS Rectangle and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Rectangle logo Rectangle

Window management app based on Spectacle, written in Swift.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Rectangle Landing page
    Landing page //
    2023-05-20

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Startup details
Country
France

Rectangle

Pricing URL
-
$ Details
Platforms
-

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brandโ€™s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Rectangle features and specs

  • Ease of Use
    Rectangle offers an intuitive user interface that makes window management straightforward and user-friendly.
  • Customizable Shortcuts
    Users can easily configure keyboard shortcuts to better suit their workflow, making window management faster and more efficient.
  • Free
    Rectangle is available for free, making it accessible to anyone without the need for a financial investment.
  • Frequent Updates
    The app receives regular updates, introducing new features and ensuring compatibility with the latest macOS versions.
  • Lightweight
    Rectangle is a lightweight application that doesn't consume many system resources, ensuring smooth performance even on older Macs.

Possible disadvantages of Rectangle

  • Limited Advanced Features
    Rectangle lacks some of the more advanced features found in paid window management applications, such as multiple monitor support and more complex window arrangements.
  • MacOS Only
    Rectangle is only available for macOS, so users of other operating systems are unable to take advantage of its features.
  • Occasional Bugs
    Some users report occasional bugs or unpredictable behavior, which might require troubleshooting or waiting for a future update.
  • Learning Curve for Shortcuts
    While customizable shortcuts are a benefit, there is an initial learning curve for users to memorize and effectively use these shortcuts.
  • Basic Aesthetic
    The app's design and aesthetic are quite basic, lacking the polish and visual appeal found in some other similar tools.

Analysis of Rectangle

Overall verdict

  • Overall, Rectangle is highly regarded for its ease of use, extensive customization options, and the fact that it is free and open-source. It provides essential functionality without unnecessary complexity, making it suitable for both casual users and power users who need efficient window management.

Why this product is good

  • Rectangle is a popular window management tool for macOS, known for its simplicity and ease of use. It allows users to efficiently organize and resize application windows using customizable keyboard shortcuts or by dragging windows into pre-defined areas of the screen. This can enhance productivity by minimizing the time spent arranging windows and improving multitasking capabilities.

Recommended for

    Rectangle is recommended for macOS users looking for a straightforward, lightweight solution to manage application windows. It is particularly beneficial for those who frequently work with multiple applications at once, including developers, designers, and anyone who values a tidy and organized desktop environment.

Crisp Chat videos

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Rectangle videos

SKYWALKER RECTANGLE TRAMPOLINE REVIEW!!!

More videos:

  • Review - Skywalker Rectangle Trampoline Review #1
  • Review - Marvin Malton 160 Rectangle Flying Hour Watch Review

Category Popularity

0-100% (relative to Crisp Chat and Rectangle)
Customer Support
100 100%
0% 0
Mac Tools
0 0%
100% 100
Live Chat
100 100%
0% 0
Window Manager
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Rectangle

Crisp Chat Reviews

  1. Guybrush
    ยท Working at TPOP ยท
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    ๐Ÿ Competitors: Intercom, HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crispโ€™s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platformโ€™s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Rectangle Reviews

Best 6 Mac Window Managers
Rectangle shows that you donโ€™t need to dip into your bank account to get window resizer tools. This free Mac window manager lets you manage multiple windows using keyboard shortcuts, menu options, or by dragging and dropping. Just like Magnet, you can split your screen up into quarters, thirds, or halves.
Source: mackeeper.com
Top 6 Window Manager Apps for Mac
Most window manager apps for Mac support multiple monitors. They can help you move windows between screens and create custom layouts for each monitor. Many window manager apps โ€“ such as BetterSnapTool, Magnet, and Rectangle โ€“ offer this functionality.
The 6 Best Mac Window Management Tools
However, it might take some time for you to get used to the shortcuts in the Rectangle app since there are many. Furthermore, you can also add some of your apps to exceptions if you want to keep them away from Rectangle's shortcuts.

Social recommendations and mentions

Based on our record, Rectangle seems to be a lot more popular than Crisp Chat. While we know about 479 links to Rectangle, we've tracked only 13 mentions of Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
  • Show HN: Progressor โ€“ coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if thereโ€™s any problem via live chat. - Source: dev.to / about 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

Rectangle mentions (479)

  • Ubuntu 26.04 LTS Released
    As a both old Linux and now decade user of MacOS, after I got used to no middle-click paste and no focus-follows-mouse: 1. Keyboard shortcuts are Emacs, Ctrl-A: start of line, E: end of line, K: kill selected or to end of line, Y to paste, etc. https://support.apple.com/en-au/102650#text 2. Karabiner elements (FOSS) fixes keyboard mappings outside of the Settings: https://karabiner-elements.pqrs.org/ 3. I have the... - Source: Hacker News / 2 months ago
  • Native Instant Space Switching on macOS
    Every macOS user uses Rectangle.app โ€” https://rectangleapp.com The ones who don't use it is because they donโ€™t know it exists. - Source: Hacker News / 3 months ago
  • Native Instant Space Switching on macOS
    I use https://rectangleapp.com/ and enjoy it. I have shortcuts to move windows to the left/right half of the screen, and cycle between monitors. This, combined with native cmd+tab and cmd+` is enough for me. - Source: Hacker News / 3 months ago
  • Make macOS consistently bad (unironically)
    Rectangle [1] is pretty much essential for me because of this. I use only a few keypresses (maximize window, move to one of the halves of the screen horizontally) but that is enough. My mouse very rately interacts with the borders of any window, or those buttons. I had to click on the green one that you mentioned in order to see what it did (yuck). [1] https://rectangleapp.com/. - Source: Hacker News / 3 months ago
  • Make macOS consistently bad (unironically)
    I use Rectangle [1] for window management. I only use three shortcuts: full screen, left half of the screen, and right half of the screen. My editors and chrome are always running in one of these modes. But for other apps like Messages, Notes, Music, etc - yeah I don't usually expand them to full screen. [1] https://rectangleapp.com/. - Source: Hacker News / 3 months ago
View more

What are some alternatives?

When comparing Crisp Chat and Rectangle, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

yabai - A tiling window manager for macOS based on binary space partitioning

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Magnet Window Manager - Magnet Developers

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

BTT Remote - A remote control for you Mac, using your iPhone or iPad