Software Alternatives & Startups

Crisp Chat VS PRO Elements

Compare Crisp Chat VS PRO Elements and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

PRO Elements logo PRO Elements

Free WordPress plugin that enables PRO features in Elementor
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • PRO Elements Landing page
    Landing page //
    2023-03-16

Crisp Chat

Website
crisp.chat
$ Details
freemium $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Startup details
Country
France

PRO Elements

Pricing URL
-
$ Details
-
Platforms
-

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brand’s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

PRO Elements features and specs

  • Extensive Features
    PRO Elements offers a wide range of features including advanced design capabilities, allowing for detailed customization of web design projects.
  • Seamless Integration
    The platform integrates smoothly with Elementor, enhancing the capabilities of one of the most popular WordPress page builders.
  • Regular Updates
    PRO Elements is regularly updated with new features, bug fixes, and security improvements, ensuring that users have access to the latest tools.
  • High-Quality Support
    Users have access to responsive and knowledgeable customer support, helping to resolve any issues quickly.

Possible disadvantages of PRO Elements

  • Cost
    PRO Elements may have a higher price point than some competitors, which could be a barrier for small businesses or freelancers with limited budgets.
  • Learning Curve
    Because of its extensive features, new users might find it challenging to learn and may require time to get accustomed to all functionalities.
  • Dependency on Elementor
    Since it integrates with Elementor, users are dependent on having Elementor installed and updated, which could be a limitation for those using other page builders.

Analysis of PRO Elements

Overall verdict

  • PRO Elements is a GPL-based repackaging of Elementor Pro that provides premium page-builder features for free, making it a budget-friendly option, though it comes with caveats around official support, updates, and security that make it less suitable for mission-critical or professional client projects.

Why this product is good

  • Offers Elementor Pro widgets and features (theme builder, forms, popups, WooCommerce elements) without the recurring subscription cost
  • Distributed under the GPL license, which legally permits redistribution of the code
  • Can be a low-cost way to learn and experiment with advanced page-building capabilities
  • No usage or site limits since it is not tied to a paid license key

Recommended for

  • Hobbyists and beginners experimenting with WordPress page building on a tight budget
  • Developers testing features before committing to an official Elementor Pro license
  • Personal or non-critical projects where lack of official support and updates is acceptable
  • Users comfortable manually managing plugin updates and accepting potential security risks

Category Popularity

0-100% (relative to Crisp Chat and PRO Elements)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Live Chat
100 100%
0% 0
WordPress
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and PRO Elements

Crisp Chat Reviews

  1. Guybrush
    · Working at TPOP ·
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    Competitors: Intercom, HelpScout, Zendesk
    Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

PRO Elements Reviews

We have no reviews of PRO Elements yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Crisp Chat should be more popular than PRO Elements. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
  • Show HN: Progressor – coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

PRO Elements mentions (8)

  • The WordPress Plugins licensing structure, is highly broken
    The people in this subreddit generally glorify the license because they’re the developers and defend it. I do agree with you, I always get downvoted for posting the https://proelements.org/ link lol. Source: over 3 years ago
  • Booting up new Elementor Website from scratch. Site is for a nonprofit - will mainly be used for general information, distribute forms, landing pages for events, and collecting emails, potentially a blog. For 2023, are there any need-to-have plugins for a basic site?
    Proelements is a must have if you don't need premium support and paid templates you get from Elementor Pro subscription. Source: over 3 years ago
  • ELementor Pro scam?
    Just search for "are gpl plugins legal wordpress" and read. All plugins for wordpress have to be licensed under GPL, even pro. But you pay for the service like kits and so on. There are plenty of pages selling "gpl plugins" for wordpress. You can even get https://proelements.org/ for free. Source: over 3 years ago
  • Converting Elementor to HTML
    Elementor has a free version. Does the template require the pro version? You can use https://proelements.org/ for that too. Source: over 3 years ago
  • Bring backpro widgets
    It depends on if you saved the pages already. If you didn't make any changes they should appear again. You could try and install https://proelements.org/ to see if they are still there. Source: over 3 years ago
View more

What are some alternatives?

When comparing Crisp Chat and PRO Elements, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Local by Flywheel - Provides a simple, local development environment with a friendly GUI.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.