Software Alternatives & Startups

tawk.to VS PRO Elements

Compare tawk.to VS PRO Elements and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

PRO Elements logo PRO Elements

Free WordPress plugin that enables PRO features in Elementor
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • PRO Elements Landing page
    Landing page //
    2023-03-16

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

PRO Elements features and specs

  • Extensive Features
    PRO Elements offers a wide range of features including advanced design capabilities, allowing for detailed customization of web design projects.
  • Seamless Integration
    The platform integrates smoothly with Elementor, enhancing the capabilities of one of the most popular WordPress page builders.
  • Regular Updates
    PRO Elements is regularly updated with new features, bug fixes, and security improvements, ensuring that users have access to the latest tools.
  • High-Quality Support
    Users have access to responsive and knowledgeable customer support, helping to resolve any issues quickly.

Possible disadvantages of PRO Elements

  • Cost
    PRO Elements may have a higher price point than some competitors, which could be a barrier for small businesses or freelancers with limited budgets.
  • Learning Curve
    Because of its extensive features, new users might find it challenging to learn and may require time to get accustomed to all functionalities.
  • Dependency on Elementor
    Since it integrates with Elementor, users are dependent on having Elementor installed and updated, which could be a limitation for those using other page builders.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of PRO Elements

Overall verdict

  • PRO Elements is a GPL-based repackaging of Elementor Pro that provides premium page-builder features for free, making it a budget-friendly option, though it comes with caveats around official support, updates, and security that make it less suitable for mission-critical or professional client projects.

Why this product is good

  • Offers Elementor Pro widgets and features (theme builder, forms, popups, WooCommerce elements) without the recurring subscription cost
  • Distributed under the GPL license, which legally permits redistribution of the code
  • Can be a low-cost way to learn and experiment with advanced page-building capabilities
  • No usage or site limits since it is not tied to a paid license key

Recommended for

  • Hobbyists and beginners experimenting with WordPress page building on a tight budget
  • Developers testing features before committing to an official Elementor Pro license
  • Personal or non-critical projects where lack of official support and updates is acceptable
  • Users comfortable manually managing plugin updates and accepting potential security risks

tawk.to videos

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

PRO Elements videos

No PRO Elements videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to tawk.to and PRO Elements)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Live Chat
100 100%
0% 0
WordPress
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and PRO Elements

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

PRO Elements Reviews

We have no reviews of PRO Elements yet.
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Social recommendations and mentions

Based on our record, tawk.to should be more popular than PRO Elements. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
View more

PRO Elements mentions (8)

  • The WordPress Plugins licensing structure, is highly broken
    The people in this subreddit generally glorify the license because they’re the developers and defend it. I do agree with you, I always get downvoted for posting the https://proelements.org/ link lol. Source: over 3 years ago
  • Booting up new Elementor Website from scratch. Site is for a nonprofit - will mainly be used for general information, distribute forms, landing pages for events, and collecting emails, potentially a blog. For 2023, are there any need-to-have plugins for a basic site?
    Proelements is a must have if you don't need premium support and paid templates you get from Elementor Pro subscription. Source: over 3 years ago
  • ELementor Pro scam?
    Just search for "are gpl plugins legal wordpress" and read. All plugins for wordpress have to be licensed under GPL, even pro. But you pay for the service like kits and so on. There are plenty of pages selling "gpl plugins" for wordpress. You can even get https://proelements.org/ for free. Source: over 3 years ago
  • Converting Elementor to HTML
    Elementor has a free version. Does the template require the pro version? You can use https://proelements.org/ for that too. Source: over 3 years ago
  • Bring backpro widgets
    It depends on if you saved the pages already. If you didn't make any changes they should appear again. You could try and install https://proelements.org/ to see if they are still there. Source: over 3 years ago
View more

What are some alternatives?

When comparing tawk.to and PRO Elements, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Crisp Chat - Multi-channel customer support software

Local by Flywheel - Provides a simple, local development environment with a friendly GUI.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.