Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
Drift
JsonAPI
GraphQL
graphql.js
Apollo
Graphene
Productivity Power Tools
Mercurius
Prisma GraphQL API
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat JsonAPIBased on our record, JsonAPI should be more popular than Crisp Chat. It has been mentiond 52 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
REST does not define a standard batching mechanism at the protocol level. When batching is needed, it is handled through API design (such as bulk endpoints), infrastructure, or framework-specific solutions. Some specifications attempt to address this, such as ODataโs batch format or JSON:APIโs compound documents, but adoption is inconsistent. - Source: dev.to / 4 months ago
Why reinvent the wheel poorly when you have a hundred of solutions like https://jsonapi.org/? - Source: Hacker News / about 1 year ago
For context, the subject-predicate-object pattern is known as a semantic triple or Resource Description Framework (RDF) triple: https://en.wikipedia.org/wiki/Semantic_triple They're useful for storing social network graph data, for example, and can be expressed using standards like Open Graph and JSONAPI: https://ogp.me https://jsonapi.org I've stored RDF triples in database tables and experimented with query... - Source: Hacker News / about 1 year ago
Built on JSON API standards, the OSF API is intuitive for anyone familiar with REST conventions. Once you learn its core patterns, you can quickly expand into project creation, user collaboration, and moreโwithout constantly referencing documentation. The official OSF API docs provide everything needed to get started. - Source: dev.to / over 1 year ago
Following established patterns reduces the learning curve for your API. Adopt conventions from JSON:API or Microsoft API Guidelines to provide consistent experiences. - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
GraphQL - GraphQL is a data query language and runtime to request and deliver data to mobile and web apps.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
graphql.js - A reference implementation of GraphQL for JavaScript - graphql/graphql-js
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Apollo - Apollo is a full project management and contact tracking application.