
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
HourStack
Toggl
Harvest
Hours
Everhour
GroupThinq
Avenue right
Quantcast
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
HourStack is a transparent, easy-to-use time management tool customized to your team's current workflow. The all-in-one visual calendar helps you see, plan, and track your team's time across tasks and projects in a complete view. Easily schedule tasks, accurately track time, pull actionable reports, and customize your workspace and permissions.
Use HourStack on its own to track and schedule time, or enhance the experience via integrations. By integrating HourStack, you can continue to use the software you love โAsana, Trello, Todoist, Google Calendar, and moreโ and get simple and flexible time tracking functionality across them all in a centralized view. No technical skills needed, no complicated integrations, and no more duplication of entries.
Take a tour of all of the features and get a free 14-day trial at HourStack.com(no credit card required).
Crisp Chat
HourStackNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, Crisp Chat should be more popular than HourStack. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
This is a solid take on task management. We've got some similar features in https://hourstack.com with dragging and dropping tasks from other platforms into a calendar (team or personal). However, our focus is on tracking time against those tasks once scheduled and then reporting, invoicing, etc. Against the work completed. So different end goals. Best of luck to you as it looks like you've got a great start. - Source: Hacker News / over 3 years ago
I would take a look at Plan (free), Hourstack (paid) or Sunsama (paid). Source: over 4 years ago
The team and I are building HourStack - https://hourstack.com. We are focused on scheduling and tracking time at the task level, which works well with billable hours. We also integrate with task, event, and issue platforms so you can drag existing tasks onto your calendar to schedule and track time against them. This can be quite nice when working with clients across different platforms like Asana, Trello, and... - Source: Hacker News / almost 5 years ago
Calendars - newdaynew.me or hourstack.com- calendar tracking is useful, but does make things rigid and remove some flexibility or freedom to how you spend you day - like putting in your calendar 3 hours of X when you may not be in the best mood to do that. Source: about 5 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Toggl - Toggl is an online time tracking tool. It features 1-click time tracking and helps you see where your time goes. Free and paid versions are available.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Harvest - Simple time tracking, fast online invoicing, and powerful reporting software. Simplify employee timesheets and billing. Get started for free.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Hours - Boosting productivity through live, virtual co-working.