Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
GetProofAnchor
Proofsnap
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
GetProofAnchor is a web evidence platform that helps individuals, companies, legal teams, auditors, journalists, and investigators capture and preserve online content as verifiable digital proof.
Instead of relying on ordinary screenshots, GetProofAnchor creates a tamper-evident evidence bundle that can include a screenshot, video, captured HTML, extracted text, metadata, cryptographic hashes, a verification report, DNS, TLS and timestamping records. The goal is to make it easier to prove what existed online at a specific moment in time — even if the page is later changed, deleted, edited, or disputed.
GetProofAnchor is designed for situations where online content matters: website changes, social media posts, public claims, misleading information, policy pages, competitor content, compliance records, online harassment, defamation, disputes, investigations, and regulatory documentation.
Each capture is built with integrity in mind. The evidence package can be independently reviewed, verified, and archived, helping users maintain a stronger chain of custody than a normal screenshot or browser printout. GetProofAnchor supports public web captures and is built with forensic-style documentation, auditability, and long-term verification in mind.
The platform is especially useful for lawyers, compliance teams, journalists, OSINT researchers, businesses, and anyone who needs reliable proof of online content before it disappears.
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Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Proofsnap - Preserve web pages as legally admissible evidence.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
