Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
Drift
Docket.io
Drift
Lemprep
Apollo.io
Qualified.io
Marketing Optimizer
Warmly
Cognism
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Docketโs AI conversational marketing agent participates in human-like exchanges with website visitors to increase qualified pipeline generated by over 15%.
Docket does this by using its Sales Knowledge Lakeโข to unify your companyโs scattered GTM data, turning into an autonomous subject-matter expert that can answer nuanced questions with supporting visuals, qualify leads using discovery questions, book meetings routed to the right seller, and capture first-party intent insights from prospects.
Crisp Chat Docket.ioNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Drift - A messaging app that helps you grow your business.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Lemprep - Lemprep delivers fast, AI-powered strategic prospect reports so sales reps can skip long research sessions, run smarter discovery calls, and consistently convert more opportunities into closed business.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Apollo.io - Apolloโs predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.