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Work locally, grow globally

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The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.

Which is more popular?
Website, pricing, platforms and company facts side by side.
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| Website | cloudtalk.io | 1flow.ai |
| Pricing | ||
| Platforms | ||
| Company | Startup from Slovakia · 2018 | 2022 |
| Listed in |
In their own words, as submitted to SaaSHub.


CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to...
Backed by Y Combinator, 1Flow is the #1 in-product survey and messaging platform for product and user research teams at digital product companies. With robust user segmentation, you can target any user based on events and user attributes to engage them in-app and ask specific questions to collect...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.
No analysis of 1Flow yet.
Walkthroughs and reviews on video.
CloudTalk - video review & short demo
More videos
1Flow Demo: Best In-App Survey Platform for Mobile & Web Apps
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing CloudTalk and 1Flow.
1Flow's answer:
1Flow's answer:
1Flow offers a robust user segmentation engine using a combination of user's events and attributes, and allow you to create AND/OR logic and logic groups to target precisely the right users you want to research - without needing development resources or code changes at all!
1Flow also has the absolute best modern, clean design that is fully customizable (from fonts to text color, background color and brand color) to compliment your branding and appear native to your brand. The built-in transition animations are delightful to your users and unmatched in any other similar products out there.
1Flow AI (which is powered by ChatGPT and GPT-4 technology) allows anyone to create a customized user survey specific to your business needs and matches your tone of voice instantly. 1Flow also offers a rich collection of goal-based templates to help you craft the perfect user research studies that uncover actionable user insights and unlock growth.
1Flow's answer:
1Flow has built the best in-app survey software in 2023 and beyond. They offer a 14-day unlimited use free trial so you can start a free trial by signing up and take a look yourself. It's the best tool in its class with the most affordable pricing available for its rich feature sets. If you have any questions you can contact 1Flow's support anytime and the founder of 1Flow is super responsive and will personally ensure you're successful in your search.
1Flow's answer:
1Flow is best suited for consumer mobile apps, web-based SaaS products, e-commerce brands, and marketing websites. Product managers, user researchers, UX designers and customer success managers all love using 1Flow.
1Flow's answer:
1Flow is founded by Stanford Product Design student and serial entrepreneur.
1Flow's answer:
Share your experience with using CloudTalk and 1Flow. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With...
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you don’t like Aircall, Cloudtalk could be a good alternative.
We have no reviews of 1Flow yet. Be the first one to post
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