Software Alternatives & Reviews

Cloudify VS Zendesk

Compare Cloudify VS Zendesk and see what are their differences

Cloudify logo Cloudify

Accelerating Software Development & Deployment

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Cloudify Landing page
    Landing page //
    2022-01-06

Cloudify provides infrastructure automation using ‘Environment as a Service’ technology to deploy and continuously manage any cloud, private data center, or Kubernetes service from one central point while leveraging existing toolchains; Terraform, Ansible, and more. Use Cloudify to import existing automation templates and scripts and automatically convert them into certified environments. Manage them using the Cloudify console or export these environments to ServiceNow and enable users to deploy, continuously manage and maintain them as part of approval workflows.

Key Values: - Speed up deployments of your Test/Dev/Production environments. - Manage customers' heterogeneous cloud environments. - Enable Continuous Updates (Day-2) for your Production environments. - A clean API to work on top of all your tools that can easily be used within ServiceNow. - Manage Kubernetes clusters at scale.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Cloudify

$ Details
freemium
Platforms
SaaS Browser Premium Download
Release Date
2016 January

Cloudify features and specs

  • Application Configuration Management: Manage application configuration in a scalable and reliable way
  • Infrastructure Orchestration: Integrate with your existing and future infrastructure
  • Environment Management: Enable developers to create new environments whenever needed
  • Deployment Management: Implement a Continuous Delivery or Continuous Deployment (CD) approach
  • Role-Based Access Control: Manage who can do what in a scalable way
  • Self-service Catalog (via ITSM): Enable users to deploy, continuously manage and maintain environments as part of the approval workflow

Zendesk features and specs

No features have been listed yet.

Cloudify videos

Cloudify | Initial Deployment

More videos:

  • Demo - Cloudify | Day 02 application updates
  • Demo - Cloudify | Day 2 Infrastructure Updates
  • Demo - Cloudify | Initial Deployment with ServiceNow approvals
  • Demo - Complex Terraform Deployment

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Cloudify and Zendesk)
Cloud Computing
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudify and Zendesk

Cloudify Reviews

We have no reviews of Cloudify yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Cloudify. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloudify mentions (2)

  • Best IaC platforms
    Cloudify looks interesting if you can stand the price, depends how badly you need the features it offers. Source: almost 2 years ago
  • Hey Cloud Peoples!
    Cloudify is a platform that automates and manages entire lifecycles of an application or network service. Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Cloudify and Zendesk, you can also consider the following products

OpenShift - OpenShift gives you all the tools you need to develop, host and scale your apps in the public or private cloud. Get started today.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Heroku - Agile deployment platform for Ruby, Node.js, Clojure, Java, Python, and Scala. Setup takes only minutes and deploys are instant through git. Leave tedious server maintenance to Heroku and focus on your code.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kubernetes - Kubernetes is an open source orchestration system for Docker containers

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!