Software Alternatives, Accelerators & Startups

Cin7 VS EspoCRM

Compare Cin7 VS EspoCRM and see what are their differences

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Cin7 logo Cin7

Cin7 allows retailers to manage all their sales channels, inventory, point of sale and supply chain in one central, cloud-based software.

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.
  • Cin7 Landing page
    Landing page //
    2023-09-12

Cin7 is a software-as-a-service (Saas) company headquartered in Auckland, with offices in Los Angeles. Cin7 develops and supports its own cloud-based multi inventory management software, helping multichannel retail and wholesale brands grow their business and scale to international markets. With real-time visibility, customizability, and reporting for efficient inventory control across the supply chain, Cin7 stands for โ€œConnected Inventory.โ€

Cin7โ€™s ever-evolving product features 450+ integrations, including Amazon Seller, Vendor, and FBA, eBay, Walmart Marketplace, Salesforce, Xero, QuickBooks, and Intuit. Built-in features include warehouse management, point of sale (POS), electronic data interchange (EDI), production (light manufacturing), omnichannel, B2B eCommerce and multi-entity functionality plus robust automation, all at a fraction of the cost of a full ERP. Cin7 is also known for its extensive knowledge base and outstanding in-house customer support through onboarding and beyond. Our expanded offerings now include Google Shopping and digital marketing services.

Launched in 2012, Cin7 is among the top 5 percent of the worldโ€™s fastest-growing SaaS companies, with more than 1,600 customers and 14,000+ users worldwide. Key industries served by Cin7 include fashion apparel, food, and beverage, beauty, electronics, and homeware. Cin7 will open a London office in November 2019 and was ranked in Capterraโ€™s Top 20 Retail Management Systems Software list for 2019.

  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

EspoCRM

Pricing URL
-
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February
Startup details
Country
Ukraine

Cin7 features and specs

  • Comprehensive Inventory Management
    Cin7 offers robust inventory management capabilities allowing businesses to track stock levels, orders, sales, and deliveries in real-time across multiple locations.
  • Integrations
    Cin7 integrates with various e-commerce platforms, accounting software, and other business applications, which helps in streamlining operations and improving efficiency.
  • Scalability
    The platform is scalable, suitable for businesses of different sizes, and can grow as the business expands.
  • Automated Workflows
    Cin7 provides automated workflows that can handle various business processes, reducing manual intervention and minimizing errors.
  • User-Friendly Interface
    The software offers an intuitive and user-friendly interface that makes it easier for users to navigate and manage inventory efficiently.

Possible disadvantages of Cin7

  • Cost
    Cin7 can be expensive for small businesses or startups as it comes with a higher price point compared to other inventory management solutions.
  • Customization Limitations
    There might be limitations in customizing the platform to fit very specific business needs or workflows, which can be a drawback for some companies.
  • Learning Curve
    Due to its comprehensive features, there can be a steep learning curve for new users who are not familiar with inventory management software.
  • Customer Support
    Some users have reported that the customer support response time is slow and that the quality of support can vary.
  • Occasional Bugs
    Users have encountered occasional bugs and glitches within the software that can disrupt business operations temporarily.

EspoCRM features and specs

  • Sales management
    Quotes, Sales Orders, Invoices
  • Marketing Automation
    Campaigns, Email Templates, Target Lists
  • Customer Support
    Customer Portals
  • Inventory Managment
    Products & Product Catalogs
  • Telephony
    Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration
    Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics
    Grid & List Reports, Revenue Forecasts
  • Data Synchronization
    Google Contacts & Calendar, Outlook Contacts & Calendar

Analysis of Cin7

Overall verdict

  • Overall, Cin7 is considered a good option for businesses that require extensive inventory management capabilities and integration options. It is particularly well-received for its ability to adapt to the needs of growing businesses.

Why this product is good

  • Cin7 offers a robust inventory management system that integrates with various platforms, making it suitable for businesses seeking a comprehensive solution. It provides features such as automated workflows, real-time inventory visibility, and a wide range of integrations with ecommerce platforms, accounting software, and more. Users appreciate its scalability and ability to streamline complex operations, which makes it a popular choice for businesses looking to efficiently manage their inventory and supply chain processes.

Recommended for

    Cin7 is recommended for medium to large businesses in industries such as retail, wholesale, and manufacturing that need a comprehensive inventory management system. It is also suitable for businesses that operate in multiple channels, as its integration capabilities allow for seamless operations across different sales platforms.

Analysis of EspoCRM

Overall verdict

  • EspoCRM is a robust and versatile CRM solution that is well-suited for organizations looking for an open-source option with customizable features. It is generally positively reviewed for its ease of use and the value it provides at a competitive cost.

Why this product is good

  • EspoCRM is considered a good choice because it offers a user-friendly interface, a variety of features that cater to small and medium-sized businesses, and it is highly customizable. It allows businesses to manage their relationships and automate workflows effectively. Additionally, it is open-source, which provides flexibility in terms of development and integration with other tools and systems.

Recommended for

  • Small to medium-sized businesses
  • Organizations looking for an open-source CRM solution
  • Companies requiring a customizable CRM system
  • Businesses that need workflow automation and efficient relationship management
  • Teams looking for an easy-to-use interface with good community and support options

Cin7 videos

Cin7 - Overview Video - [Waypoint]

More videos:

  • Review - Cin7 - Products (Basic) - [Waypoint]

EspoCRM videos

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

Category Popularity

0-100% (relative to Cin7 and EspoCRM)
Inventory Management
100 100%
0% 0
CRM
0 0%
100% 100
ERP
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cin7 and EspoCRM

Cin7 Reviews

Best Inventory Management Software for Wholesalers in 2026
Cin7 is a capable platform with broad functionality across retail, e-commerce, and wholesale channels. The challenges for wholesale-focused operations: Cin7 is designed for businesses that sell across multiple channels, not businesses that are wholesale-only. Pricing is quote-based, making it difficult to evaluate without going through a sales process. Implementation tends...
9 Small Business Inventory Management Software
Cin7 breaks this cycle by offering built-in modules that come standard with your plan. Along with the POS system, Cin7 has all the options of B2B eCommerce features, manufacturing features, and a payment portal.
Best Inventory Management Software of 2020
By facilitating over 450 integrations, Cin7 connects users to services, platforms and sales channels that provide real time views of sales, purchase, and stock level data. Users can track incoming stock, component stock, stock-on-hand, open-to-sell, on-hold/reserved inventory, and faulty stock. The system provides granular product management capabilities, including batch and...
Source: digital.com

EspoCRM Reviews

  1. oliverkalish
    Open-source solution that truly meets your needs

    Weโ€™ve been using EspoCRM for over a year already and so far it has met all of our needs. The ability to shape the system around our work processes has been the biggest advantage for us. Weโ€™ve customized fields, layouts, and even created new entities using Entity Manager without touching the code. The interface is clean and new team members pick it up quickly. We mainly use it for managing leads, tracking opportunities, sending mass emails, and automating follow-ups. The automation has saved us a lot of manual effort and reduced mistakes.

    ๐Ÿ Competitors: HubSpot, Vtiger Sales
  2. Jerry Hamilton
    ยท Marketing Manager ยท
    A convenient CRM platform for lead management and marketing

    We use EspoCRM to solve many tasks. In particular, the marketing department actively uses this platform for lead storage, contact management and email automation.

    ๐Ÿ Competitors: Zoho CRM, HubSpot CRM
    ๐Ÿ‘ Pros:    A wide range of tools|Customization and automation capabilities|An active community
    ๐Ÿ‘Ž Cons:    A limited list of integrations with popular services and apps

What are some alternatives?

When comparing Cin7 and EspoCRM, you can also consider the following products

Zoho Inventory - Zoho Inventory is an online inventory management software ideal for small businesses. Simplify your inventory and order operations. Try for FREE!

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Unleashed Software - Unleashed is powerful inventory management software. Accurately manage your inventory online, in real time, with Unleashed. Start your free trial today!

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

TradeGecko - TradeGecko (now QuickBooks Commerce) is inventory management software for ecommerce and wholesalers - simplify your inventory & order operations with powerful inventory management, multichannel selling, inventory reports and more!

Mautic - Mautic is marketing automation software (email, social, & more).