Software Alternatives & Reviews

Chatbase VS Smartlook

Compare Chatbase VS Smartlook and see what are their differences

Chatbase logo Chatbase

Build a ChatGPT-like chatbot from your knowledge base.

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • Chatbase Landing page
    Landing page //
    2024-02-25
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

Chatbase features and specs

  • Upload PDF and get a chatbot that answers questions on it: Yes
  • API Access: Yes
  • Embed on website: Yes

Smartlook features and specs

No features have been listed yet.

Chatbase videos

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Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to Chatbase and Smartlook)
AI
100 100%
0% 0
Web Analytics
0 0%
100% 100
Chatbots
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Chatbase and Smartlook

Chatbase Reviews

  1. Bad work

    Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.

Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.

Social recommendations and mentions

Based on our record, Chatbase should be more popular than Smartlook. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Chatbase mentions (12)

  • Show HN: Put ChatGPT on any website in 5 seconds. No signup required
    Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 9 months ago
  • ChatGPT trending down hard in a lot of places (although not in India)
    More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 11 months ago
  • Paid AI to train on company docs?
    Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: 11 months ago
  • Upload multiple pdfs and ask questions about these pdfs
    I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: 12 months ago
  • What GPT/AI apps do you actually use? I'll share my favorites
    Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
View more

Smartlook mentions (2)

What are some alternatives?

When comparing Chatbase and Smartlook, you can also consider the following products

SiteGPT - ChatGPT for every website.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

CustomGPT - Build Your Own ChatGPT

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.