Software Alternatives, Accelerators & Startups

Cast VS Intercom

Compare Cast VS Intercom and see what are their differences

Cast logo Cast

Record, edit, publish, and host your podcast

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Cast Landing page
    Landing page //
    2021-09-29
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Cast videos

The Cast of "Stranger Things” Review Retro Toys

More videos:

  • Review - Stranger Things Cast Reviews 80s Fads | Teen Vogue
  • Review - 2016 Cast Activa Sincere Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Cast and Intercom)
Podcast Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cast and Intercom

Cast Reviews

We have no reviews of Cast yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than Cast. We know about 6 links to it since March 2021 and only 6 links to Cast. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cast mentions (6)

  • Best Zoom alternative for online recording?
    Cast is an online solution for podcasting and online recording. It records audio and video locally and syncs it to the cloud, which allows users not to worry about Internet connection failures and ensures high quality of the recorded content. The tool isn’t overloaded with features and isn't pricey. Source: over 1 year ago
  • Recording audio online !
    I use Cast. It's subscription but not too expensive. Source: about 2 years ago
  • How to Record a Podcast
    We’ve been using Cast (https://tryca.st/) for over a year now. We’ve tried some other options like zencastr which I’m not a fan of and local recording which didn’t work that great due to the age of my cohosts computer. Cast works really well and allows a cheap option for hosting and editing too. Although I actually use Descript and Audition for editing. Source: over 2 years ago
  • Recording remotely
    I used Castfor my last podcast and loved it. I thought the editing interface was kind of clunky, so there was a little work to do importing and exporting. But hosting with someone in another city plus having a guest in a third location worked great. Source: about 3 years ago
  • Im brand new
    For me, the biggest hurdle was figuring out hosting. I ended up going with a platform called CAST which folds a lot of things into one bundle. You can record, edit, host, and publish your podcast from that one location. Source: about 3 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Cast and Intercom, you can also consider the following products

Oracle SCM - Learn how Oracle Supply Chain Management (SCM) solutions can help drive innovation and turn traditional supply chains into integrated value chains.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP SCM - Run real-time operations with digital supply chain management (SCM) software that harnesses new technologies such as AI and the Internet of Things.

Drift - A messaging app that helps you grow your business.