Software Alternatives, Accelerators & Startups

Cast VS Zendesk

Compare Cast VS Zendesk and see what are their differences

Cast logo Cast

Record, edit, publish, and host your podcast

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Cast Landing page
    Landing page //
    2021-09-29
  • Zendesk Landing page
    Landing page //
    2024-05-06

Cast videos

The Cast of "Stranger Things” Review Retro Toys

More videos:

  • Review - Stranger Things Cast Reviews 80s Fads | Teen Vogue
  • Review - 2016 Cast Activa Sincere Review

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Cast and Zendesk)
Podcast Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cast and Zendesk

Cast Reviews

We have no reviews of Cast yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Cast. We know about 7 links to it since March 2021 and only 6 links to Cast. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cast mentions (6)

  • Best Zoom alternative for online recording?
    Cast is an online solution for podcasting and online recording. It records audio and video locally and syncs it to the cloud, which allows users not to worry about Internet connection failures and ensures high quality of the recorded content. The tool isn’t overloaded with features and isn't pricey. Source: over 1 year ago
  • Recording audio online !
    I use Cast. It's subscription but not too expensive. Source: about 2 years ago
  • How to Record a Podcast
    We’ve been using Cast (https://tryca.st/) for over a year now. We’ve tried some other options like zencastr which I’m not a fan of and local recording which didn’t work that great due to the age of my cohosts computer. Cast works really well and allows a cheap option for hosting and editing too. Although I actually use Descript and Audition for editing. Source: over 2 years ago
  • Recording remotely
    I used Castfor my last podcast and loved it. I thought the editing interface was kind of clunky, so there was a little work to do importing and exporting. But hosting with someone in another city plus having a guest in a third location worked great. Source: about 3 years ago
  • Im brand new
    For me, the biggest hurdle was figuring out hosting. I ended up going with a platform called CAST which folds a lot of things into one bundle. You can record, edit, host, and publish your podcast from that one location. Source: about 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Cast and Zendesk, you can also consider the following products

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle SCM - Learn how Oracle Supply Chain Management (SCM) solutions can help drive innovation and turn traditional supply chains into integrated value chains.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SAP SCM - Run real-time operations with digital supply chain management (SCM) software that harnesses new technologies such as AI and the Internet of Things.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!