Software Alternatives, Accelerators & Startups

Breakroom.net VS Freshdesk

Compare Breakroom.net VS Freshdesk and see what are their differences

Breakroom.net logo Breakroom.net

Your Gateway to the Metaverse

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Breakroom.net Landing page
    Landing page //
    2023-04-07

Breakroom is the next evolution in digital collaboration and engagement – a fully customizable 3D environment built for all your virtual requirements, creating an immersive digital experience that empowers connection, collaboration, and communication. Breakroom's leading-edge Metaverse platform is packed full of powerful features and functionality that make it easy for you to create and customize your own branded virtual world instantly. Breakroom gives you the flexibility to do it all. You can even set up an e-commerce store in a matter of minutes, linked to the marketplace with access to thousands of 3D assets.

Breakroom's fully customizable 3D environment and Unity SDK provide unlimited options to customize your world, making it easy to create and upload custom regions, content, or any other 3D assets your team designs. Solutions include:

DIGITAL HQ, which reimagines remote working with a fully customizable virtual workspace. Features include meeting rooms, workspace, auditoriums, and social spaces where employees can work and socialize together.

3D events platform for conferences, exhibitions, and networking, bridging the gap between physical and online events for an immersive digital experience.

3D VIRTUAL CLASSROOM brings remote learning to life, creating an interactive and immersive learning experience that keeps learners motivated and engaged.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Breakroom.net

$ Details
paid Free Trial $14.99 / Monthly (per seat)
Platforms
Browser iOS Mac OSX Firefox Linux Safari Windows Google Chrome REST API Web Cross Platform Cloud Chrome OS Edge AWS Facebook Salesforce Twitter
Release Date
2020 October

Breakroom.net features and specs

  • Collaboration Tools: Built in collaboration and social networking tools
  • Collaborative Workspace: Customizable virtual workspace and social hub
  • Virtual Event Platform: Immersive 3D conference and exhibition events platform
  • Virtual classroom: Immersive 3D classroom with built-in collaboration and assessment tools.
  • Virtual booth webhosting: Yes
  • Virtual Desktop Streaming: Yes
  • 3D Renderer: Yes
  • 3D Design: Yes
  • 3d environment: Yes
  • 3D Modeling: Yes
  • Unity SDK: Create your own 3D content and assets and upload them into Breakroom
  • Live streaming: Yes, multi-person concurrent webcam and live video streaming
  • Video and Interactive Content: yes
  • Video Conferencing: Full video conferencing capabilities
  • Social Media Integrations: yes
  • Workspaces: Yes
  • Messaging: Yes
  • Webcam Recording: Yes
  • Spatial Audio: Yes

Freshdesk features and specs

No features have been listed yet.

Breakroom.net videos

Breakroom Virtual World Platform

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Breakroom.net and Freshdesk)
Virtual Reality
100 100%
0% 0
Customer Support
0 0%
100% 100
Maps
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Breakroom.net and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Breakroom.net and Freshdesk

Breakroom.net Reviews

We have no reviews of Breakroom.net yet.
Be the first one to post

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Breakroom.net mentions (0)

We have not tracked any mentions of Breakroom.net yet. Tracking of Breakroom.net recommendations started around Dec 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Breakroom.net and Freshdesk, you can also consider the following products

VirBELA - Remote communication and collaboration platform for online teams, classes, events and more.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SummarizeBot API - Integrate our premium text and image analysis APIs into applications that may require artificial intelligence features. Start for free, no payment or credit card information required!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SpatialChat - Virtual space platform to help remote teams collaborate.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.