The tool for remote teams to build a social presence in the online environment to work, chill and build trust. SpatialChat has been used by 4 million people across the globe and counts Ivy League Universities, S&P companies, and notable NGOs as clients.
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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, SpatialChat should be more popular than Freshdesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
SpatialChat is kind of supercharged Zoom for remote teams, which works kind of as digital workspace for collaborative video chat. It has breakout rooms, the stage for all-hands and the workplace to collaborate with multi-screensharing, Miro and google docs embed. You may want to try this (https://spatial.chat). Source: almost 2 years ago
Add my two cents here. We use remote office tools for our daily communications (stand-ups, brainstorm sessions, design reviews) https://spatial.chat/ We used to switch at 1-1 calls to Meets, but now people mostly stay at SpatialChat as well. Source: almost 2 years ago
Then use a video conferencing to have a chat. I prefer https://spatial.chat I load up some music from YouTube. Always have a fallback topic to chat about. Source: over 2 years ago
Noon and many other fabulous speakers will be performing for you on the 10th of September, moreover you will have a great chance to discuss all your questions during the "live" Q&A in SpatilChat! Move your bubble closer ;). - Source: dev.to / almost 3 years ago
He will be performing on the 10th of September at 15.25 CEST at Happiness Track, and don't forget to join Thomas at his Q&A at SpatialChat. - Source: dev.to / almost 3 years ago
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