Software Alternatives, Accelerators & Startups

BoldDesk VS Chatbase

Compare BoldDesk VS Chatbase and see what are their differences

BoldDesk logo BoldDesk

Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Chatbase logo Chatbase

Build a ChatGPT-like chatbot from your knowledge base.
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02
  • BoldDesk
    Image date //
    2024-05-02

BoldDesk is a premium cloud-based customer service software and designed to streamline and simplify customer query management. With BoldDesk, you can provide access to a huge collection of knowledge-based articles while organizing and handling customer inquiries with ease.

  • Chatbase Landing page
    Landing page //
    2024-02-25

BoldDesk

$ Details
paid Free Trial $25.0 / Monthly (For 3 agents)
Platforms
Web REST API Cloud Android iPhone
Release Date
2022 May

Chatbase

$ Details
freemium $10.0 / Monthly
Platforms
-
Release Date
-

BoldDesk features and specs

  • Ticketing System: Yes
  • Artificial Intelligence: Yes
  • Automation: Yes
  • Customer Portal: Yes
  • Customization: Yes
  • Task Management: Yes
  • Multilingual Support: Yes
  • Integeration: Yes
  • Export contact: Yes
  • Report and Analysis: Yes

Chatbase features and specs

  • Upload PDF and get a chatbot that answers questions on it: Yes
  • API Access: Yes
  • Embed on website: Yes

BoldDesk videos

Getting Started with Syncfusion BoldDesk

Chatbase videos

No Chatbase videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to BoldDesk and Chatbase)
Customer Support
51 51%
49% 49
AI
0 0%
100% 100
Help Desk
100 100%
0% 0
Chatbots
0 0%
100% 100

User comments

Share your experience with using BoldDesk and Chatbase. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare BoldDesk and Chatbase

BoldDesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
We will, of course, toot our own horn first. BoldDesk is a perfect help desk software alternative for Freshdesk. This is mainly because BoldDesk is a modern, sophisticated help desk software that streamlines customer service through excellent customer support tools and self-service features.

Chatbase Reviews

  1. Bad work

    Chatbase Evaluation: Definitely, after many hours of uploading documents that I have been refining, it continues to respond with absurd or incorrect answers, and sometimes even claims to have no information when it had answered correctly just 10 minutes before. A significant waste of time and money.

Social recommendations and mentions

Based on our record, Chatbase seems to be a lot more popular than BoldDesk. While we know about 12 links to Chatbase, we've tracked only 1 mention of BoldDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

BoldDesk mentions (1)

  • Customer Support Agents Vs Knowledge Base
    Https://bolddesk.com help your agents to succeed. Source: 11 months ago

Chatbase mentions (12)

  • Show HN: Put ChatGPT on any website in 5 seconds. No signup required
    Congrats on the launch. How is it different from - https://chatbase.co/ https://sitegpt.ai/. - Source: Hacker News / 10 months ago
  • ChatGPT trending down hard in a lot of places (although not in India)
    More and more people won’t use the base product directly, but downstream products such as https://chatbase.co, Microsoft Copilot integrated in all office applications, upcoming robots such as OpenAI Neo, etc. Source: 11 months ago
  • Paid AI to train on company docs?
    Chatbase.co is a good one. You can upload any text related file or pdf. Pretty user friendly and there's a lifetime deal on appsumo right now. Source: 12 months ago
  • Upload multiple pdfs and ask questions about these pdfs
    I know there are several services out there such as chatbase.co (https://www.chatbase.co/) What service do you use? Source: about 1 year ago
  • What GPT/AI apps do you actually use? I'll share my favorites
    Chatbase.co is a web app where you can embed pdf-s and then ask anything about it. It's an awesome tool to create questions for my college lecture notes and find answers in lengthy documents to easy questions (e.g.: How many times can I take an exam for free?). There is a free version which is enough most of the time for these kinds of use cases. Source: about 1 year ago
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What are some alternatives?

When comparing BoldDesk and Chatbase, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SiteGPT - ChatGPT for every website.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Dante AI - Custom GPT chatbots trained on your data