Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.

Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

Text is an AI customer service platform built for businesses that want their support operation to generate revenue, not just reduce ticket volume. Most platforms treat support conversations as a cost to minimize. Text treats them as a sales channel — because buying signals may be hiding in ordinary support chats, and the right infrastructure can act on them before the moment passes.

AI agent Resolves orders, returns, and FAQs end to end across multiple languages, with a 74% resolution rate — so your team handles only the conversations that need a human.

Live chat Spots hesitation in real time and starts the right conversation before visitors leave — so browsers become buyers without your team lifting a finger.

Custom skills Custom Skills let anyone on the team define exactly what the AI does and when: qualify leads, issue discounts, route VIPs, book appointments in plain language, with no code required.

Lead capture Qualifies visitors and collects contact details after hours — so your team opens the day with warm leads, not a cold inbox.

Omnichannel inbox Chat, email, Messenger, SMS, and WhatsApp in one workspace with full conversation history — so every agent has the full picture before they type a word.

Workflows Connects Text to HubSpot, Shopify, Slack, and more — so routing, tagging, and follow-ups run without anyone managing them.

Product recommendations Surfaces relevant products from catalog data inside the chat — so every support conversation becomes a sales opportunity.

Reports Tracks chat volume, CSAT, AI resolution rates, and team performance in one place — so you know exactly what's driving revenue and what's just closing tickets.

Copilot Surfaces reply suggestions and customer history on demand during live conversations — so every response is accurate, fast, and consistent.

Connects to HubSpot, Shopify, WooCommerce, Slack, Mailchimp, Webflow, WordPress, and more — no code required.

SOC 2 · GDPR · CCPA · PCI DSS compliant.