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Birdeye VS FormsDeck

Compare Birdeye VS FormsDeck and see what are their differences

Birdeye

AI Agents for Multi-Location Brands

Rating
0 reviews
Pricing
Open source Paid Free trial $299 / Monthly
Alternatives Is it good?
FormsDeck

Build forms without code and get orders, registrations, bookings, and feedback from the customer's WhatsApp number.

Rating
0 reviews
Pricing
Freemium $5 / Monthly
Alternatives Is it good?
AgentClara
AgentClara is a UK AI receptionist that answers calls, books clients, and handles follow-ups 24/7 for service businesses and agencies. Free AI agents for website chat, SMS, social media and email included. Set up online with a free number in minutes sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Birdeye seems to be more popular. It has been mentioned 6 times since March 2021.

social mentions
6 vs 0
Reputation Management popularity
100% vs 0%
alternatives listed
240+ vs 17

Base details

Website, pricing, platforms and company facts side by side.

Birdeye
FormsDeck
Website birdeye.com formsdeck.com
Pricing
Open source Paid Free trial $299 / Monthly Official pricing
Freemium $5 / Monthly Official pricing
Platforms
Browser iOS Windows Android +1
—
Company 2,000 - 4,999 employees · 2012 —
Listed in
Reputation Management Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Customer Experience Payments Appointments and Scheduling +6
Marketing Customer Support Forms And Surveys WhatsApp Marketing WhatsApp +2

About Birdeye and FormsDeck

In their own words, as submitted to SaaSHub.

Birdeye
FormsDeck

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs...

Read more about Birdeye

No description of FormsDeck yet.

Features and specs

What each product offers, as listed by its team.

Birdeye 9 features
FormsDeck 5 features
  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes
  • User-Friendly Interface
    FormsDeck offers a clean and intuitive interface that makes it easy for users to create, customize, and manage forms without requiring extensive technical knowledge.
  • Customization Options
    The platform provides a wide array of customization features, allowing users to tailor forms to their specific needs with custom fields, styles, and settings.
  • Integration Capabilities
    FormsDeck supports integration with various third-party applications and services, enabling seamless data transfer and automation of workflows.
  • Responsive Design
    Forms created with FormsDeck are responsive, ensuring that they look and function well on a variety of devices, including desktops, tablets, and smartphones.
  • Data Analysis Tools
    The platform provides built-in tools for analyzing form responses, helping users gain insights and make informed decisions based on collected data.

Analysis

An editorial look at what each product does well and who it suits.

Birdeye
FormsDeck

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Overall verdict

  • FormsDeck appears to be a solid online form builder that offers an intuitive drag-and-drop interface, useful integrations, and flexible customization options, making it a reliable choice for creating forms and surveys efficiently.

Why this product is good

  • Easy-to-use drag-and-drop form builder that requires no coding knowledge
  • Customizable templates and design options to match your brand
  • Supports integrations with popular tools for streamlined workflows
  • Includes data collection, analytics, and response management features
  • Generally affordable pricing suitable for small to medium businesses

Recommended for

  • Small businesses and startups needing simple form and survey solutions
  • Marketers collecting leads and customer feedback
  • Teams that want quick form creation without technical expertise
  • Organizations looking for an affordable alternative to premium form builders

Videos

Walkthroughs and reviews on video.

Birdeye 3 videos + Add
FormsDeck 0 videos + Add

What is Birdeye?

More videos

  • - Birdeye Review Julie
  • - Meet Birdeye

No FormsDeck videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Birdeye
FormsDeck
100% 100%
Reputation Management
0% 0%
0% 0%
Forms And Surveys
100% 100%
100% 100%
Online Reviews
0% 0%
0% 0%
WhatsApp
100% 100%

Questions & Answers

As answered by people managing Birdeye and FormsDeck.

Which are the primary technologies used for building your product?

FormsDeck's answer:

Next, Vue, Java, Go

Who are some of the biggest customers of your product?

FormsDeck's answer:

  • Hyphen
  • PassMe
  • AlphaForce

What makes your product unique?

FormsDeck's answer:

FormsDeck is a one of a kind of product that takes the data from the contact form and sends the collected information to your WhatsApp number. And the best thing is that you get all this information in a single message from the customer's WhatsApp number.

Why should a person choose your product over its competitors?

FormsDeck's answer:

  • Build a beautiful form using our drag-and-drop builder
  • Add the form as a floating widget on your website
  • Embed the form anywhere on a web page
  • Share form using link or QR code

How would you describe the primary audience of your product?

FormsDeck's answer:

  • If your customer conversations happen on WhatsApp, then FormsDeck is the perfect solution for you!
  • If you are looking for a floating chat widget to redirect users to WhatsApp from your website.
  • If you want to embed a smart web form in your Contact Us page and send all the collected data to your WhatsApp business number
  • If you want as much data about the customer before you begin to chat with them on WhatsApp.

What's the story behind your product?

FormsDeck's answer:

We connected with customers on WhatsApp, which led to us having to answer repetitive questions from every customer. To address this, we built formsdeck.com to reduce these repetitive queries and started engaging in more meaningful conversations with them.

User comments

Share your experience with using Birdeye and FormsDeck. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Birdeye no reviews yet
FormsDeck no reviews yet

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We have no reviews of FormsDeck yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Birdeye 6 mentions
FormsDeck 0 mentions
  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they... Source: over 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you... Source: almost 4 years ago

View more

Tracking FormsDeck since Feb 2024.

Alternatives to Birdeye and FormsDeck

When comparing Birdeye and FormsDeck, you can also consider the following products.

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