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Birdeye VS FormKeep

Compare Birdeye VS FormKeep and see what are their differences

Birdeye

AI Agents for Multi-Location Brands

Rating
0 reviews
Pricing
Open source Paid Free trial $299 / Monthly
Alternatives Is it good?
FormKeep

Form endpoints for designers and developers

Rating
0 reviews
Alternatives Is it good?
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Which is more popular?

Based on our record, Birdeye should be more popular than FormKeep. It has been mentioned 6 times since March 2021.

social mentions
6 vs 3
Reputation Management popularity
100% vs 0%
alternatives listed
240+ vs 107

Base details

Website, pricing, platforms and company facts side by side.

Birdeye
FormKeep
Website birdeye.com formkeep.com
Pricing
Open source Paid Free trial $299 / Monthly Official pricing
Official pricing
Platforms
Browser iOS Windows Android +1
—
Company 2,000 - 4,999 employees · 2012 —
Listed in
Reputation Management Online Reviews Customer Experience Management Marketing Platform Live Chat Surveys Customer Experience Payments Appointments and Scheduling +6
Form Builder Surveys Web App Forms And Surveys +1

About Birdeye and FormKeep

In their own words, as submitted to SaaSHub.

Birdeye
FormKeep

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs...

Read more about Birdeye

No description of FormKeep yet.

Features and specs

What each product offers, as listed by its team.

Birdeye 9 features
FormKeep 6 features
  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes
  • Ease of Use
    FormKeep offers a user-friendly interface that simplifies the process of setting up and managing forms. It requires minimal technical knowledge, making it accessible to a broad range of users.
  • Third-Party Integrations
    FormKeep supports a variety of third-party integrations such as Zapier, which allows users to connect their forms to other apps and tools, enhancing its functionality.
  • Spam Protection
    The platform includes built-in spam protection to help eliminate unwanted submissions, ensuring that data collected is clean and relevant.
  • Customizability
    FormKeep provides options for custom form designs and notifications, allowing users to tailor the forms to their specific needs and branding.
  • Form Security
    The service offers robust security measures, including SSL encryption, to ensure that submitted data is protected.
  • API Access
    FormKeep provides API access, which allows developers to customize and extend the functionality of the service as needed.

Possible disadvantages

  • Pricing
    FormKeep is a paid service and can become expensive, especially for users requiring advanced features or collecting a high volume of submissions.
  • Limited Free Plan
    The free plan is quite limited, offering a very restricted number of form submissions and features, which may not be sufficient for many users.
  • Static Form Requirement
    Forms need to be static HTML, which can be a drawback for users looking to embed forms dynamically or those using certain website builders.
  • Learning Curve for Advanced Features
    While basic use is straightforward, leveraging more advanced features and custom integrations may pose a learning curve for some users.
  • No Built-In Analytics
    FormKeep does not offer built-in analytics tools, so users will need to rely on third-party services to track form performance and submission data.

Analysis

An editorial look at what each product does well and who it suits.

Birdeye
FormKeep

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

No analysis of FormKeep yet.

Videos

Walkthroughs and reviews on video.

Birdeye 3 videos + Add
FormKeep 2 videos + Add

What is Birdeye?

More videos

  • - Birdeye Review Julie
  • - Meet Birdeye

Form Designer - FormKeep Guide

More videos

  • - Slack Integration - FormKeep Update

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Birdeye
FormKeep
100% 100%
Reputation Management
0% 0%
0% 0%
Form Builder
100% 100%
100% 100%
Online Reviews
0% 0%
0% 0%
Forms And Surveys
100% 100%

User comments

Share your experience with using Birdeye and FormKeep. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Birdeye no reviews yet
FormKeep no reviews yet

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We have no reviews of FormKeep yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Birdeye 6 mentions
FormKeep 3 mentions
  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they... Source: over 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you... Source: almost 4 years ago

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  • Domain for a small tool => .xyz or .co.in?
    I have created a small tool like https://www.netlify.com/products/forms/ or https://formkeep.com/. Source: over 3 years ago
  • How to send your html form to Google Sheets for free
    Formkeep.com (https://formkeep.com) The management application for this platform is possibly the most extensive of all the services reviewed there, but at the same time it is also the hardest and most confusing to use. When setting up... - Source: dev.to / over 5 years ago
  • Just got my portfolio up. Would really appreciate some feedback.
    I’m going to set up a back end for it soon when I learn Node, but for now I’m just using https://formkeep.com/ which works but is not ideal. Source: over 5 years ago

Alternatives to Birdeye and FormKeep

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