Software Alternatives, Accelerators & Startups

Behance VS LiveAgent

Compare Behance VS LiveAgent and see what are their differences

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Behance logo Behance

The Creative Professional Platform.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Behance Landing page
    Landing page //
    2018-09-30
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Behance features and specs

  • Exposure
    Behance offers a large community of creative professionals, allowing artists and designers to showcase their work to a global audience, increasing visibility and potential opportunities.
  • Networking
    The platform provides opportunities for collaboration and networking with other creative professionals, which can lead to job offers, partnerships, and feedback on work.
  • Portfolio Creation
    Behance allows users to create and maintain an online portfolio easily, helping them to present their work in a well-organized and visually appealing manner.
  • Integration with Adobe Tools
    Behance integrates seamlessly with Adobe Creative Cloud, making it convenient for users to upload and share their work directly from Adobe apps like Photoshop, Illustrator, and Lightroom.
  • Job Listings
    The platform features a job board tailored to creative professionals, offering specialized job opportunities that align with users' skills and interests.
  • Feedback and Engagement
    Users can receive feedback and engagement from the community through comments, appreciations, and shares, helping them to improve their work and build a reputation.

Possible disadvantages of Behance

  • Saturation
    Given the large number of users on Behance, it can be difficult for individual portfolios to stand out, especially in highly competitive fields.
  • Limited Customization
    The platform offers limited customization options for portfolios, which can make it harder for users to create a unique presentation compared to using a personal website.
  • Dependency on Platform
    Relying solely on Behance for portfolio presentation can be risky, as any changes to the platform's policies, visibility, or technology can impact how work is showcased.
  • Quality Control
    Despite being a professional network, the open nature of Behance means that the quality of work can vary significantly, which can dilute the visibility of high-quality projects.
  • Privacy and Copyright Issues
    Displaying high-resolution images of work publicly can raise concerns about privacy and potential misuse or copying of original content without proper credit or compensation.

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis of Behance

Overall verdict

  • Behance is generally considered a good platform for creatives to showcase their work, gain visibility, and connect with other professionals. Its strong community aspect and integration with Adobe products add to its appeal, although the best platform can vary depending on individual needs and preferences.

Why this product is good

  • Behance is a popular online platform that allows creative professionals to showcase their work and connect with potential clients and other creatives. It is known for its visually appealing layout and a wide range of creative portfolios across various disciplines like graphic design, illustration, photography, and more. The platform is part of the Adobe Creative Cloud suite, which means it integrates well with other Adobe tools, making it convenient for users who are already engaged in the Adobe ecosystem.

Recommended for

    Behance is recommended for creative professionals such as graphic designers, illustrators, photographers, and artists looking to build an online portfolio, network with industry peers, and potentially attract freelance or full-time job opportunities. It is particularly beneficial for those already using Adobe Creative Cloud applications.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Behance videos

Behance Portfolio Review: Live

More videos:

  • Review - Behance Portfolio Review 2: Women Designers Showcase
  • Review - Dribbble vs Behance - Which One Should You Be On?

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Behance and LiveAgent)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Design Inspiration
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions & Answers

As answered by people managing Behance and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Behance and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Behance and LiveAgent

Behance Reviews

Top 16 Remote Job Boards to Help You Hire Faster
Why Itโ€™s Great: Behance allows you to view a freelancerโ€™s work upfront, making it easier to assess their style and skills before making contact. This visual-first approach is perfect for businesses needing creative talent for design projects, marketing campaigns, or branding work. With its global community of professionals, Behance helps you connect with highly creative...
13 Best DeviantArt Alternatives & Similar Sites
Just like Behance, Dribbble comes with a portal that allows those artists and freelancers to find gigs. More than anything, this site is one of the best places for networking, especially for artists and creative fellows.
Top 10 Killer Deviantart Alternatives for Art Communities
Behance is a platform to show and find creative work and is one of the best DeviantArt alternatives. It is perhaps the most famous artistic community used by artists of all levels - experienced professionals to beginners who share some simplest sketches. Also, due to the versatility of the website, many members post much content every day. Behance is one of the best online...
10+ Best Places to Find Free Fonts
Designers share lots of free content on Behance, this includes free fonts as well. A quick search on the platform will bring up an endless list of fonts that are available to download at free of charge.
Source: designshack.net
20 Websites Like DeviantArt {2021}
Worldโ€™s largest creative network website which allows you to showcase creative works. Behance especially focuses on displaying works.

LiveAgent Reviews

  1. Usama Idrees
    ยท CEO & CTO at HUK SONS ยท
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfactionโ€”a must-have for scaling tech-driven businesses.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training requiredโ€”our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    ๐Ÿ‘Ž Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    ยท CEO ยท
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Behance seems to be more popular. It has been mentiond 35 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Behance mentions (35)

View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Behance and LiveAgent, you can also consider the following products

Dribbble - Shots from popular and up and coming designers in the Dribbble community, your best resource to discover and connect with designers worldwide.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

DeviantArt - deviantART was created to entertain, inspire, and empower the artist in all of us.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

about.me - About.me lets you quickly build simple and visually elegant splash pages that points visitors to your content from around the web. Get started today.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.