Atera VS Close

Compare Atera VS Close and see what are their differences

Rating: 5.0 · 1 review
Pricing: Paid Free trial

Alternatives Is it good?

Rating: 0 reviews

Alternatives Is it good?

EcholoN

EcholoN is an Enterprise Application Framework and configurable software platform for ESM, ITSM, Service Desk, CMDB, Customer Service, Field Service Management and custom digital business processes. sponsored

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Close should be more popular than Atera. It has been mentioned 8 times since March 2021.

social mentions: 5 vs 8
Monitoring Tools popularity: 100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

	Atera	Close
Website	atera.com	close.com
Pricing	Paid Free trial Official pricing	Official pricing
Platforms	Windows Mac OSX Linux	—
Company	2001	Startup from the United States
Listed in	Monitoring Tools Remote Monitoring And Management IT Management Patch Management MSP Remote Support IT Asset Management Help Desk Managed Service Provider +6	CRM Sales Sales Workflow CMS +1

About Atera and Close

In their own words, as submitted to SaaSHub.

Atera

Built to streamline and scale operations, Atera empowers IT teams to efficiently manage and preemptively protect infrastructure, improve service delivery, and ensure organizational needs are met. Serving over 12,000 customers across 120 countries, Atera’s platform offers powerful tools including...

Features and specs

What each product offers, as listed by its team.

Atera 7 features

Close 5 features

Remote Monitoring
Help desk
IT Asset Management
Network Monitoring
Remote Desktop Access
Remote Control
Patch Management

Unified Interface
Close provides a complete customer relationship management solution with a robust set of features including email, calling, and SMS integration, all within one platform, which enhances workflow efficiency.
Automation Features
The platform includes extensive automation capabilities such as automated emails, task reminders, and follow-ups, helping to streamline repetitive tasks and improve productivity.
Ease of Use
Close is known for its user-friendly interface and intuitive design, making it accessible for users of varying technical skill levels.
Excellent Support
Close has a strong reputation for providing excellent customer support, including comprehensive onboarding assistance and a wealth of online resources and documentation.
Integration Capabilities
Close integrates seamlessly with numerous other tools and platforms, including popular options like Slack, Zoom, and Zapier, enhancing its functionality and versatility.

Possible disadvantages

Pricing
The cost of Close can be relatively high compared to other CRM solutions, particularly for small businesses or startups operating on limited budgets.
Limited Customization
Some users may find the customization options within Close to be somewhat limited, which can be a drawback for businesses with highly specific needs.
Learning Curve
Despite its overall ease of use, some features can have a steeper learning curve, potentially requiring additional time for new users to become fully proficient.
Mobile App Limitations
The mobile application currently offers fewer functionalities compared to the desktop version, which can be restrictive for users who need to manage workflows on the go.
Reporting Features
While Close offers basic reporting capabilities, some users may find the depth and flexibility of reporting features to be less comprehensive compared to other advanced CRM solutions.

Analysis

An editorial look at what each product does well and who it suits.

Atera

Overall verdict

Atera is generally considered a good remote monitoring and management (RMM) tool for IT professionals and managed service providers (MSPs).

Why this product is good

Atera offers a comprehensive solution that combines RMM, Professional Services Automation (PSA), and remote access into a single platform. Users appreciate its intuitive interface, robust feature set, and scalability. Additionally, it provides real-time alerting, patch management, and remote control capabilities, which are essential for efficient IT management. Atera's pricing model is also attractive as it's based on a per-user basis, allowing unlimited devices, which can be cost-effective for many businesses.

Recommended for

Atera is recommended for small to medium-sized MSPs, IT consultants, and internal IT departments that need an all-in-one solution for IT management. It is particularly beneficial for those who prefer a cloud-based platform and value the flexibility of a pay-per-user pricing structure.

Overall verdict

Close is considered a highly effective CRM tool for sales-oriented teams. It offers a range of powerful features that streamline the sales process, though it might be considered expensive for teams not heavily focused on aggressive sales tactics.

Why this product is good

Close (close.com) is a customer relationship management (CRM) software designed specifically for sales teams. It is appreciated for its intuitive interface, robust automation features, and efficient communication tools such as email and calling integrations. Users find it especially beneficial for small to medium-sized businesses looking to optimize their sales processes and improve productivity.

Recommended for

Close is ideal for sales-driven organizations, especially small to medium-sized enterprises (SMEs) that require efficient lead management, streamlined communication, and actionable insights to enhance their sales performance.

Videos

Walkthroughs and reviews on video.

Atera 8 videos + Add

Close 3 videos + Add

Enter a new era of AI-powered IT with Atera

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100

Atera

100% 100%

Monitoring Tools

0% 0%

CRM

100% 100%

IT Management

0% 0%

Sales

100% 100%

User comments

Share your experience with using Atera and Close. For example, how are they different and which one is better?

Reviews and articles

External articles and on-site reviews we used to compare the two products.

Atera 5.0 · 1 review

Close no reviews yet

Great tool!
SaaSHub review

· Mar 2024

Atera streamlines IT operations, making them more efficient and accessible. Whether you're a seasoned pro or new to IT, Atera's intuitive platform is a game-changer. Highly recommended for businesses looking to...
HWMonitor Review & Alternatives for 2023
www.comparitech.com · Oct 2023

The Atera system is a cloud-based service that includes server time and space for processing and storage, so the MSP that signs up for this package doesn’t need to have any major infrastructure on its own site. The...
10 Best RMM Software | Remote Monitoring & Management Tools 2021
www.softwaretestinghelp.com · Aug 2021

Verdict: With its fixed pricing for unlimited devices, and its ease of use, Atera is truly the ultimate all-in-one software IT professionals need. Try 100% free for 30-days. It’s risk-free, no credit card required,...

We have no reviews of Close yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Atera 5 mentions

Close 8 mentions

Chat is a mess...
Our 24x7 live chat support is the best way to troubleshoot this issue quickly. You can contact them out from our website (atera.com bottom right corner) or from within the app help widget. Source: almost 4 years ago
Best HaloPSA alternatives?
Check out atera.com and feel free to let me know if you have any questions! Source: almost 4 years ago
Atera ticketing issue
If after the setup it's still not working, can you pls try to reach out to our support via the live chat channel ? You can contact them using the help icon the right bottom corner of our website, atera.com . Source: about 4 years ago

Ask HN: Who is hiring? (March 2024)
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been... - Source: Hacker News / over 2 years ago
Ask HN: Who is hiring? (February 2024)
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been... - Source: Hacker News / over 2 years ago
Why this simple email template can help with your sign-ups conversion
This sign-up sales email from Close.io (now close.com) will likely increase your conversion rate. Here's why it works well:. Source: over 3 years ago

Alternatives to Atera and Close

When comparing Atera and Close, you can also consider the following products.

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.

Compare NinjaOne to Atera or Close:

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Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Compare Pipedrive to Atera or Close:

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Intercom
Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Compare Intercom to Atera or Close:

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Zoho CRM
Omnichannel CRM for Businesses of all sizes

Compare Zoho CRM to Atera or Close:

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tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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HubSpot
Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Compare HubSpot to Atera or Close:

HubSpot vs Atera HubSpot vs Close