Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.
GDPR-compliant meeting scheduling hosted in Germany. Booking pages, built-in video calls, lead routing, CRM and payments in one tool, with all data stored in Frankfurt and a data processing agreement (DPA/AVV) included.
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Which is more popular?
Based on our record, Userpilot
seems to be more popular. It has been mentioned
2 times
since March 2021.
social mentions
0 vs 2
Surveys popularity
100% vs 0%
alternatives listed
240+ vs 140
Base details
Website, pricing, platforms and company facts side by side.
User-friendly Interface AskNicely offers an intuitive and easy-to-navigate interface, making it accessible for users at all levels of technical proficiency.
NPS Functionality Focused on Net Promoter Score (NPS) surveys, AskNicely provides comprehensive tools to measure and improve customer loyalty.
Real-time Feedback The platform allows businesses to collect and act on real-time customer feedback, enabling quick responses to customer issues.
Integration Capabilities AskNicely integrates seamlessly with a variety of CRMs, helpdesks, and other business tools to centralize customer feedback.
Customizable Surveys Users can tailor surveys to match their brand's look and feel, enhancing the customer experience.
Data Analytics The software provides advanced analytics and reporting features, helping businesses interpret customer data and identify trends.
Possible disadvantages
Pricing AskNicely's pricing can be high for small businesses or startups, potentially limiting its accessibility for smaller organizations.
Limited Survey Types The platform is primarily focused on NPS surveys, which may be restrictive for businesses looking to conduct a variety of survey types.
Onboarding Process Some users have reported that the initial onboarding process can be time-consuming and complex.
Customization Limits While surveys can be customized, some users may find the level of customization options to be insufficient for specific needs.
Learning Curve Despite its user-friendly interface, the advanced features and analytics tools may have a learning curve for new users.
Dependence on Integrations Some advanced functionalities may be dependent on successful integration with other business tools, which could be problematic if integration issues arise.
User-Friendly Interface Userpilot offers an intuitive and easy-to-navigate interface, which makes it simple for users to create in-app experiences without needing extensive technical knowledge.
Rich Feature Set The platform provides a variety of features, including user onboarding, product tours, tooltips, and NPS surveys, allowing for comprehensive user experience management.
Customization Options Userpilot allows deep customization of on-screen content, enabling businesses to tailor experiences closely to their branding and user needs.
Behavioral Targeting Userpilot offers advanced behavioral targeting options, letting you create highly personalized user journeys based on real-time user actions.
Analytics and Insights The platform provides detailed analytics and insights into user behavior, helping businesses make data-driven decisions to improve their product experience.
No-Code Implementation Userpilot does not require any coding skills to implement and manage in-app experiences, making it accessible for non-technical teams.
Possible disadvantages
Pricing Userpilot's pricing can be considered high, especially for small businesses or startups with limited budgets.
Learning Curve Despite its user-friendly interface, there is still a learning curve involved, particularly for users who are new to in-app user experience tools.
Limited Integration Options The platform offers fewer integrations compared to some competitors, which can be a limitation for businesses using a wide range of tools.
Performance Impact There can be performance impacts or lags when loading in-app experiences, affecting the overall user experience.
Customization Complexity While customization is a strength, it could become complex and time-consuming, especially for users looking to implement advanced features.
Analysis
An editorial look at what each product does well and who it suits.
AskNicelyUserpilot
No analysis of AskNicely yet.
Overall verdict
Overall, Userpilot is considered a good solution for businesses looking to enhance their user onboarding and engagement strategies. Its user-friendly interface and robust feature set make it a popular choice among growth and product teams.
Why this product is good
Userpilot is known for being a powerful product experience platform that enables teams to create in-app onboarding experiences, product tours, and user surveys without requiring any coding skills. It offers a wide range of features such as interactive walkthroughs, user segmentation, and goal tracking, making it a valuable tool for SaaS companies looking to improve user engagement and retention.
Genesis wanted to put out an NPS plan to collect the needed insights. According to Jake Best, Projects Coordinator for Genesis, “AskNicely has helped us address member issues to prevent cancellations.”
As AskNicely has a distinct focus on NPS, the survey options it offers are solely focused on this purpose. For the same reason, data tracked by AskNicely is similarly limited to survey responses alone.
Keep customers, increase referrals, and grow revenue using real-time NPS. The AskNicely software measures and improve the customer experience. It collects customer feedback and integrates with your CRM.
Userpilot is a product growth platform that drives user activation, feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights...
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if you’re onboarding a design, ecommerce, or...
Userpilot’s pricing is based on the number of monthly active users you have. If you’re still indifferent about Userpilot, you can get a 14-day free trial. If you’re a startup with less than a 1000 monthly active...
Social recommendations and mentions
Recommendations tracked on public social media and blogs since March 2021.
AskNicely0 mentionsUserpilot2 mentions
Tracking AskNicely since Mar 2021.
Best tools for user onboarding and in-app feedback gathering - MVP Product Launch
Have you considered https://userpilot.com/? I haven't used it but my colleague recommends it. Maybe it will be useful. :).
Source:
over 3 years ago
How to Write a Killer Content Brief
That said, some content editors prefer to write the outlines themselves. “The outline is an integral part of the brief in our case,” explains Emilia Korczynska, head of marketing at Userpilot. “We work with more than 10 freelance writers...
Source:
about 5 years ago
Alternatives to AskNicely and Userpilot
When comparing AskNicely and Userpilot, you can also consider the following products.
Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Survey Monkey
Google Forms
Qualtrics
Swagbucks
Wootric
Google Marketing Platform
Delighted
Appcues
UserGuiding
WalkMe
Userlane
Userflow
Whatfix
Chameleon
