Software Alternatives, Accelerators & Startups

UserGuiding VS Userpilot

Compare UserGuiding VS Userpilot and see what are their differences

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform โ€” quick implementation, lasting user engagement.
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Userpilot logo Userpilot

Product user experience software for product & UX teams
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • Userpilot Landing page
    Landing page //
    2023-01-30

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Userpilot features and specs

  • User-Friendly Interface
    Userpilot offers an intuitive and easy-to-navigate interface, which makes it simple for users to create in-app experiences without needing extensive technical knowledge.
  • Rich Feature Set
    The platform provides a variety of features, including user onboarding, product tours, tooltips, and NPS surveys, allowing for comprehensive user experience management.
  • Customization Options
    Userpilot allows deep customization of on-screen content, enabling businesses to tailor experiences closely to their branding and user needs.
  • Behavioral Targeting
    Userpilot offers advanced behavioral targeting options, letting you create highly personalized user journeys based on real-time user actions.
  • Analytics and Insights
    The platform provides detailed analytics and insights into user behavior, helping businesses make data-driven decisions to improve their product experience.
  • No-Code Implementation
    Userpilot does not require any coding skills to implement and manage in-app experiences, making it accessible for non-technical teams.

Possible disadvantages of Userpilot

  • Pricing
    Userpilot's pricing can be considered high, especially for small businesses or startups with limited budgets.
  • Learning Curve
    Despite its user-friendly interface, there is still a learning curve involved, particularly for users who are new to in-app user experience tools.
  • Limited Integration Options
    The platform offers fewer integrations compared to some competitors, which can be a limitation for businesses using a wide range of tools.
  • Performance Impact
    There can be performance impacts or lags when loading in-app experiences, affecting the overall user experience.
  • Customization Complexity
    While customization is a strength, it could become complex and time-consuming, especially for users looking to implement advanced features.

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

Analysis of Userpilot

Overall verdict

  • Overall, Userpilot is considered a good solution for businesses looking to enhance their user onboarding and engagement strategies. Its user-friendly interface and robust feature set make it a popular choice among growth and product teams.

Why this product is good

  • Userpilot is known for being a powerful product experience platform that enables teams to create in-app onboarding experiences, product tours, and user surveys without requiring any coding skills. It offers a wide range of features such as interactive walkthroughs, user segmentation, and goal tracking, making it a valuable tool for SaaS companies looking to improve user engagement and retention.

Recommended for

  • SaaS companies
  • Product managers
  • Customer success teams
  • Growth marketers

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - ๐ŸŒŸ UserGuiding - Onboard your new users, without any coding! ๐ŸŒŸ
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Userpilot videos

Growth Talks #11 - Appcues & Userpilot - Homepage & Pricing Review - user onboarding apps!

More videos:

  • Demo - Userpilot (Batch 26 Digital Demo Day)

Category Popularity

0-100% (relative to UserGuiding and Userpilot)
User Onboarding And Engagement
User Engagement
69 69%
31% 31
User Experience
100 100%
0% 0
Digital Adoption
0 0%
100% 100

User comments

Share your experience with using UserGuiding and Userpilot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Userpilot

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature โ€“ highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuidingโ€™s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center โ€“ while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. โ€œThe price is a bit high. It...
Appcues Alternatives and Competitors
Miraรง is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Userpilot Reviews

Best Mixpanel Alternatives for SaaS
Userpilot is a product growth platform that drives user activation, feature adoption, and expansion revenue. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. With Userpilot, youโ€™ll be able to track both product usage and user behavior to get a holistic view of how customers use your product โ€” which will...
Source: userpilot.com
15 best user onboarding software you need to try in 2023
It probably scores a little higher than Userpilot in terms of its visual styling and customization options, which are very easy on the eye. Appcues would be a good choice if youโ€™re onboarding a design, ecommerce, or creativity tool. Among its clients are content-creation tool Writer and video collaboration platform Frame.io.
Weโ€™ve Tried 5 WalkMe Alternatives (Hereโ€™s Our Feedback)
Userpilotโ€™s pricing is based on the number of monthly active users you have. If youโ€™re still indifferent about Userpilot, you can get a 14-day free trial. If youโ€™re a startup with less than a 1000 monthly active users, Userpilot only charges you $79 per month.
Source: userpilot.com

Social recommendations and mentions

Userpilot might be a bit more popular than UserGuiding. We know about 2 links to it since March 2021 and only 2 links to UserGuiding. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: almost 4 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 4 years ago

Userpilot mentions (2)

  • Best tools for user onboarding and in-app feedback gathering - MVP Product Launch
    Have you considered https://userpilot.com/? I haven't used it but my colleague recommends it. Maybe it will be useful. :). Source: over 2 years ago
  • How to Write a Killer Content Brief
    That said, some content editors prefer to write the outlines themselves. โ€œThe outline is an integral part of the brief in our case,โ€ explains Emilia Korczynska, head of marketing at Userpilot. โ€œWe work with more than 10 freelance writers who are a) at different experience levels, and b) not experts in the product field. Theyโ€™re not as familiar with our product as we are, so we need to control that for quality.... Source: almost 4 years ago

What are some alternatives?

When comparing UserGuiding and Userpilot, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more โ€” no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

WalkMe - WalkMe is a game-changing platform that instantly simplifies the online user experience.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Pendo - Pendo helps product teams understand and guide users to create product experiences that customers love.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Whatfix - Whatfix Enterprise: Enhancing self-service capability of any web product